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Associate Customer Support

4 weeks ago

Taguig, Philippines 4 ALARM, LLC. Full time

Join ISSI Corp as a customer care champion.

As a Customer Support Associate, you will be the friendly voice of our company, helping customers resolve issues and ensuring their satisfaction. Come work at a growing company that offers great benefits and opportunities for advancement. We're seeking an experienced and empathetic individual to join our team.

This role requires both patience and resourcefulness. You'll need to listen actively, troubleshoot effectively, and find creative solutions. We expect you to be proactive and have a passion for helping others. Excellent communication and problem-solving skills are essential for success.

Responsibilities
  • Lead the entire sales cycle from prospecting to closing
  • Achieve or exceed monthly sales targets
  • Effectively qualify customer needs and identify opportunities
  • Skillfully negotiate and finalize contracts
  • Deliver compelling software demonstrations
Must Have
  • Bachelor's degree or higher
  • Passion for software products
  • High creativity and autonomy
  • Valid work permit for Belgium
Nice to Have
  • Experience in online content creation
  • Fluency in additional languages
  • Strong analytical skills
We believe in recognizing and rewarding your hard work.

Here's a glimpse of what you can expect when you join our team:

Paid Time Off

Maintain a healthy work-life balance with generous paid time off.

Team Building & Recreation

Connect with colleagues through sports activities, team-building events, and regular social gatherings.

Complimentary Meals & Snacks

Stay energized and focused with free meals, snacks, and drinks throughout your workday.

Competitive Compensation

We offer an attractive salary package commensurate with your skills and experience.

14th Month Pay

As a token of our appreciation, enjoy a 14th-month bonus upon regularization.

Your well-being is our priority. We provide HMO to ensure you have access to quality healthcare.

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