Training Coordinator

4 weeks ago

Cagayan de Oro, Philippines SupportNinja Full time

What does a day in the life of a Training Coordinator look like? Logistical Coordination: Schedule training sessions, reserve venues, and coordinate other logistical aspects for effective sessions. Work cross-functionally with various sites to support the end-to-end execution of multiple training initiatives simultaneously. Coordinate instructor-led training sessions, webinar facilitation, and video production for new product/solution launches. Employee / Team Lead Communication: Inform employees about training opportunities and promote participation. Training Needs Assessment: Work with management to identify skill gaps and training requirements for departments and individuals. Tracking and Evaluation: Monitor employee progress, collect feedback, and evaluate the effectiveness of training programs. Provide reporting and analysis on engagement and performance to management and team leads. Monitor, organize, update and drive engagement of our learning management system and eQMS. Record Keeping: Maintain training records and ensure that all necessary certifications and licenses are up to date. Maintain current course materials in the LMS and eQMS. Program Design and Development: Assist in creating and developing training materials, curricula, and online resources, including web-based training, software simulations, instructor-led sessions, and experiential learning. Support instructional designers and eLearning developers in adhering to best-in-class instructional design processes. What are the required qualifications of a Training Coordinator? 1+ years of experience in a training coordination, administrative, or project support role, preferably in a learning & development environment. A high-energy self-starter who works well in fast-paced environments with the ability to manage multiple tasks and support project timelines while communicating issue/status to appropriate stakeholders. Demonstrated history of successfully supporting teams and stakeholders. Ability to communicate effectively and organize project updates appropriately. Strong ability to write clear, concise documentation with exceptional attention to detail. A highly organized individual with strong administrative, problem-solving, and communication skills. Ability to work both independently and as part of a team. Experience with learning management systems (LMS) and eQMS Bonus Points but not required: Outstanding professional references to share. Experience with Absorb LMS Experience with Salesforce eQMS Ninja Perks and Benefits *Full time employees Competitive compensation Adherence to government-mandated benefits Retirement Savings Program with Company Matching Life Insurance Paid time off, birthday leave Bonus and incentive plans Opportunities for skills training and personal and professional development Employee Referral Program Experience infinite fun so you can have infinite growth. Discover A Better Way to Grow Are you ready? The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary. SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law. #J-18808-Ljbffr

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