Technical Support Representative

3 days ago


Metro Manila Philippines Buscojobs Full time

Technical Support Representative

Taguig, National Capital Region Gratitude Inc.

Posted today

Overview

Our Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that provides dynamic interactions with different cultures as well as opportunities to grow your potential and develop your career.

Responsibilities
  • Provide excellent customer service through active listening
  • Work with confidential customer information in a secure manner
  • Aim to resolve issues on the first call by being proactive
  • Adequately communicate with customers
Qualifications
  • Filipino citizen or with equivalent legal status
  • Proven oral and written English communication skills
  • Strong logic and problem-solving skills
  • Availability to work in various shifts
  • Skill in using Windows operating systems
  • Organization and work prioritization skills
  • TP TGG
Job Details
  • Job Types: Full-time, Permanent
  • Salary: Php22,000.00 - Php24,000.00 per month
  • Benefits: Flextime, Paid training, Pay raise
  • Schedule: 8 hour shift, Shift system
  • Supplemental Pay: 13th month salary, Bonus pay, Overtime pay, Performance bonus, Yearly bonus
COVID-19 considerations

Always

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