Customer Success Specialist
4 weeks ago
Position Overview A Customer Success Specialist (Contract) in the real estate/property sector plays a pivotal role in ensuring a smooth and efficient contract exchange and settlement process. This position requires a strong understanding of the Australian property market, legal processes, and exceptional customer service skills. Key Responsibilities Contract Exchange Coordination: Facilitate the contract exchange process, ensuring all necessary documents are prepared and submitted on time. Settlement Process Management: Coordinate and oversee the settlement process, working closely with solicitors, buyers, and sellers to ensure a timely and successful completion. Contract Process Acceleration: Identify opportunities to streamline and expedite the contract process, minimizing delays and ensuring a positive customer experience. Customer Meeting Attendance: Attend all customer meetings related to the contract, providing expert guidance and addressing any concerns or questions. Post-EOI Support: Manage all stages of the contract process after the Expression of Interest (EOI) is collected, providing ongoing support and assistance. Legal Assistance: Collaborate with Australian legal firms, specifically in property conveyancing, to ensure compliance with legal requirements and address any legal issues that may arise. Market Expertise: Demonstrate a deep understanding of the Australian property market, including trends, regulations, and best practices. Customer Focus: Prioritize customer satisfaction by providing exceptional service, building strong relationships, and addressing customer needs promptly. Effective Communication: Communicate clearly and effectively with all stakeholders, including customers, solicitors, and internal team members. Requirements Strong understanding of the Australian property market and legal processes. Experience working with Australian legal firms, particularly in property conveyancing. Excellent communication and interpersonal skills. Strong organizational and time management abilities. Ability to build and maintain strong customer relationships. Problem-solving and negotiation skills. Proficiency in relevant software applications (e.g., property management systems, etc.). Benefits Competitive compensation package. Opportunity to work in a dynamic and fast-paced industry. Potential for long-term employment. Flexible work arrangements. If you are a highly motivated and customer-focused individual with experience in the real estate/property sector, consider applying for this Customer Success Specialist (Contract) position. #J-18808-Ljbffr
-
Customer Service Specialist
4 weeks ago
, Metro Manila, Philippines Prime Technology Specialist Incorporated Full timeJob Description We are looking for a Customer Service Specialist with proven experience in customer support, preferably from the lending or financial services industry . The successful candidate will handle client inquiries, assist with loan applications, and ensure excellent customer satisfaction. Responsibilities Respond to customer inquiries regarding...
-
Customer Service Specialist
2 weeks ago
Ortigas, Metro Manila, Philippines Prime Technology Specialist Incorporated Full time ₱150,000 - ₱250,000 per yearJob Description:We are looking for a Customer Service Specialist with proven experience in customer support, preferably from the lending or financial services industry. The successful candidate will handle client inquiries, assist with loan applications, and ensure excellent customer satisfaction.Responsibilities:Respond to customer inquiries regarding...
-
Customer Card Customer Service Specialist
4 weeks ago
, Metro Manila, Philippines Prime Technology Specialist Incorporated Full timeCustomer Service Specialist (LuvIt Customer Card) Industry: Lending / Banking / Financial ServicesLocation: Ortigas PasigEmployment Type: Full-time Onsite / Mon to Friday Job Summary: We are looking for a Customer Service Specialist to handle inquiries and concerns related to the LuvIt Customer Card . The role focuses on providing high-quality assistance to...
-
Customer Success Specialist
4 weeks ago
Manila, Philippines St Trinity | Liviti Full timePosition Overview: A Customer Success Specialist (Contract) in the real estate/property sector plays a pivotal role in ensuring a smooth and efficient contract exchange and settlement process. This position requires a strong understanding of the Australian property market, legal processes, and exceptional customer service skills. Key Responsibilities...
-
Customer Success Specialist
3 weeks ago
Manila, Philippines Paywatch Full timePaywatch Manila, National Capital Region, Philippines Customer Success Specialist Founded in 2020, Paywatch is an AI‑native, multi‑product fintech and NeoFi (Neo‑Financial Institution) dedicated to Fair Financial Access. Backed by leading global financial institutions including Citi and HSBC, we believe financial stability is a fundamental right, and...
-
Customer Success Specialist
2 weeks ago
Manila, National Capital Region, Philippines Hostinger Full time ₱40,000 - ₱60,000 per yearAs a Customer Success Specialist, what you will do:Communicate with customers and solve their billing or account-related issues via live chat and tickets.Be a true ambassador, and show our customers what customer obsession is really about.Focus on the customers' success by offering additional services, tools, and products.Dive deep into the world of IT by...
-
Customer Success Specialist
3 weeks ago
, Davao del Sur, Philippines Global Staff Network Full timeJob Position: Customer Success Specialist Schedule: Monday to Friday | 6:00 AM to 3:00 PM PH Time Setup: Onsite Location: Matina IT Park, Davao City About the Role We’re looking for a proactive, detail-oriented, and technically adept Customer Success Specialist to join our growing team. In this role, you’ll serve as the primary point of contact for new...
-
Customer Card Customer Service Specialist
2 weeks ago
Ortigas, Metro Manila, Philippines Prime Technology Specialist Incorporated Full time ₱200,000 - ₱250,000 per yearCustomer Service Specialist (LuvIt Customer Card)Industry: Lending / Banking / Financial ServicesLocation: Ortigas Pasig Employment Type: Full-time Onsite / Mon to FridayJob Summary:We are looking for a Customer Service Specialist to handle inquiries and concerns related to the LuvIt Customer Card. The role focuses on providing high-quality assistance to...
-
, Metro Manila, Philippines Emapta Full timeLead Renewals, Strengthen Partnerships, and Drive SaaS Customer Success Work at the intersection of technology and trust-where customer relationships turn into measurable success. This opportunity is ideal for professionals passionate about client engagement, B2B retention, and SaaS renewal operations. You'll be part of a high-performing environment that...
-
Customer Success Administrator
2 weeks ago
, Metro Manila, Philippines Adventus Full timeAdventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe. We help organizations bring about positive transformation to their businesses by leveraging intelligent applications of innovative solutions and pertinent services to remain winners in today's ultra competitive marketplace....
