After Sales Technical Support

2 weeks ago


Quezon City, Philippines Havenzen Trading Co. Full time

Overview On-site - Quezon City | 1-3 Yrs Exp | Bachelor | Full-time Job Description Responsibilities Provide technical support for customers post-purchase. Troubleshoot and resolve product issues via phone, email, or chat. Guide customers through product setup and usage. Collaborate with tech team on product improvements. Maintain documentation of customer interactions and solutions. Train customers on product features and best practices. Qualifications & Skills Educational Qualifications: Bachelor’s degree in a relevant field. Experience Level: 1-3 years in after-sales support or technical assistance. Skills and Competencies: Proficient in English, CRM software, excellent communication, and teamwork. Working Conditions: Office environment with potential remote support tasks. Qualities and Traits: Strong interpersonal abilities, detail-oriented, and proactive problem-solving skills. Benefits Government Mandated Benefits: 13th Month Pay Working Location On-site in Quezon City; use of company facilities as applicable. #J-18808-Ljbffr



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