After Sales Technical Support
6 days ago
Overview
On-site - Quezon City | 1-3 Yrs Exp | Bachelor | Full-time
Job Description Responsibilities- Provide technical support for customers post-purchase.
- Troubleshoot and resolve product issues via phone, email, or chat.
- Guide customers through product setup and usage.
- Collaborate with tech team on product improvements.
- Maintain documentation of customer interactions and solutions.
- Train customers on product features and best practices.
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: 1-3 years in after-sales support or technical assistance.
- Skills and Competencies: Proficient in English, CRM software, excellent communication, and teamwork.
- Working Conditions: Office environment with potential remote support tasks.
- Qualities and Traits: Strong interpersonal abilities, detail-oriented, and proactive problem-solving skills.
- Government Mandated Benefits: 13th Month Pay
On-site in Quezon City; use of company facilities as applicable.
#J-18808-Ljbffr-
after-sales technical support personnel
1 week ago
Quezon City, National Capital Region, Philippines World Champion Marketing Full time ₱200,000 - ₱240,000 per yearProvide customers with post-purchase support through product diagnosis and repair, maintenance services, user training, and continuing technical support. Their role is crucial for ensuring customer satisfaction, building brand loyalty, and gathering valuable feedback to improve products and services.Key Responsibilities· Identifying and resolving technical...
-
After Sales Service Clerk
2 weeks ago
Quezon City, National Capital Region, Philippines Kuysen enterprise's Full time ₱180,000 - ₱200,000 per year· Receiving daily calls concerning technical and after sales service requests and endorsing it to the technical after sales coordinator whenever necessary for proper scheduling.· Receiving of Monthly Spare Parts Inventory from Cost Accounting Supervisor and ensuring timely request for quantity validation to Warehouse Dep't as reference of Technical Manager...
-
After Sales Manager
7 days ago
Makati City, National Capital Region, Philippines Herco Trading, Inc. Full time ₱1,500,000 - ₱2,500,000 per yearThe After Sales Manager oversees the company's post-sales service operations to ensure customer satisfaction, retention, and loyalty. This role manages the after-sales team, develops service strategies, and ensures efficient handling of customer concerns, warranty claims, and service operations. The manager also collaborates with sales, technical, and...
-
After Sales Manager
7 days ago
Makati City, National Capital Region, Philippines Herco Trading Inc. Full time ₱600,000 per yearThe After Sales Manager oversees the company's post-sales service operations to ensure customer satisfaction, retention, and loyalty. This role manages the after-sales team, develops service strategies, and ensures efficient handling of customer concerns, warranty claims, and service operations. The manager also collaborates with sales, technical, and...
-
Sales Technical Support
6 days ago
Quezon City, Philippines Philprocess Full timeResponsibilities Troubleshooting : Assist clients with any technical issues they encounter, providing troubleshooting steps and resolving problems related to product setup, configuration, or usage. Issue Resolution : Address customer queries regarding product functionality, integration, or compatibility with existing systems, offering clear and concise...
-
After-Sales Associate
7 days ago
Tuguegarao City, Cagayan Valley, Philippines Equiprime Optimum Solutions, Inc. Full time ₱250,000 - ₱300,000 per year1.0 GENERAL JOB DESCRIPTIONThe ASA shall be mainly responsible for:generating revenue from parts/service sales according to the objectives of the SASD Customer Support Sectioncustomer relations management, providing after-sales, commercial, and technical support to assigned accounts2.0 DUTIES AND RESPONSIBILITIESThe ASA shall:2.1 Manage the after-sales...
-
Sales Technical Support
6 days ago
Cavite City, Philippines Supersystems Toolings and Metalfab Inc. Full timeResponsible for promoting and selling technical products or services by combining engineering knowledge with sales skills. Acts as a liaison between clients and the technical team. Identify and pursue sales opportunities Recommend technical solutions to meet customer needs Prepare proposals and conduct product presentations Provide after-sales support and...
-
Sales Technical Support
6 days ago
Quezon City, Philippines Ablaze Marketing Full timeProvide support to sales teams, assist customers, address technical queries, and contribute to sales strategies. Provide technical assistance to the sales team and clients. Assist in product demonstrations and presentations. Resolve customer inquiries related to product specifications and usage. Collaborate with engineering teams to improve product...
-
Sales Technical Support
6 days ago
Quezon City, Philippines Staffing co. Full timeResponsibilities Provide technical product support to sales teams and customers. Assist in developing sales strategies to enhance customer experience. Conduct product demonstrations and training sessions for clients. Collaborate with engineering and sales teams to address customer inquiries. Analyze customer feedback and provide insights for product...
-
Makati City, National Capital Region, Philippines Private Advertiser Full time ₱1,500,000 - ₱2,500,000 per yearAbout the role Join our dynamic team as the Commercial Generator After Sales Sr. Supervisor. In this full-time role based in Makati City Metro Manila, you will be responsible for overseeing the after-sales service for our commercial generator products, ensuring our customers receive exceptional support and service.What you'll be doingManage a team of...
