After Sales Customer Service Representative

2 weeks ago

Quezon City, Philippines Besterm International Corporation Full time

Besterm International Corporation Urgent ₱18-23K (Monthly) On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time Job Description An After-Sales Customer Representative is responsible for ensuring customer satisfaction after a purchase by handling inquiries, managing service requests, processing claims, and resolving issues . Key duties include troubleshooting problems, coordinating with technical and logistics teams, maintaining customer records, and providing proactive communication. This role aims to build customer loyalty by providing efficient support and a positive post-purchase experience. Technical knowledge: A strong understanding of the products or services the company offers. Problem-solving: The ability to analyze customer pain points and develop specific solutions. Communication: Excellent written and verbal communication skills to interact with customers and internal teams effectively. Empathy and patience: The ability to listen to customers and handle interactions with patience and understanding. Organization: Strong organizational skills to manage records and coordinate multiple tasks. Requirements Educational Qualifications: Bachelor’s degree in a relevant field Experience Level: with experience in a service coordination or related role Skills and Competencies: Strong customer service and interpersonal skills English Language Customer Service Problem Solving Team Player Strong Work Ethic Technical Skills Organizational Skills People Skills Interpersonal Skills Working Location If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who has the following actions during your job search, please report it immediately withholds your ID requires you to provide a guarantee or collects property #J-18808-Ljbffr

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    Cavite City, Philippines MAPI LENDING INVESTORS INC. Full time

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    1 week ago

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    1 week ago

    Makati City, National Capital Region, Philippines Herco Trading Inc. Full time ₱240,000 per year

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