
Technical Sales Engineer
19 hours ago
A Technical Sales Support Engineer with knowledge in fire protection systems typically needs a mix of technical expertise, sales acumen, and customer service skills.
Responsibilities- Technical Support
- Collaborate with the sales team to provide technical support and information during the sales process.
- Respond to customer inquiries and provide data on products, installation, and maintenance procedures.
- Needs Analysis
- Assess customer requirements and recommend appropriate fire safety solutions, ensuring compliance with relevant codes and standards (e.g., NFPA, local regulations).
- Conduct site visits and risk assessments to identify potential fire hazards and recommend suitable fire protection systems.
- Product Knowledge
- Maintain in-depth knowledge of our product range, including fire alarms, suppression systems, sprinkler, kitchen fire suppression system and FM200.
- Stay updated on industry trends, new technologies, and competitor offerings.
- Proposal Development
- Prepare and present detailed technical proposals, bids, and quotations tailored to client specifications.
- Collaborate with engineers and project managers to ensure solutions meet technical and budgetary requirements.
- Customer Education
- Develop technical content for customer-facing documentation and engagement thru social media, including manuals and installation.
- Customer Relationship Management
- Build and maintain strong relationships with clients, contractors, and key decision-makers in target markets.
- Educational Background
- Bachelor’s degree in mechanical engineering (Licensed)
- Certifications in fire protection systems (e.g., NFPA standards, local fire codes) can be an advantage.
- Technical Skills
- Understanding of fire suppression systems
- Ability to read and interpret technical drawings, schematics, and specifications
- Familiarity with fire safety regulations and industry standards.
- Sales & Communication Skills
- Strong customer service
- Ability to explain technical concepts to non-technical clients.
- Experience in preparing proposals, quotations, and technical presentations.
- Negotiation and relationship-building skills.
- Ability to collaborate with marketing teams to align technical content with branding.
- Experience & Additional Qualifications
- Prior experience in technical sales, support, or engineering roles is preferred.
- Willingness to travel for client meetings and site inspections.
- With knowledge or experience in fire life safety system – FDAS, AFSS, KFSS & FM200
- Willing to assign in Sta Rosa Laguna
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