Sales Quality Analyst
4 weeks ago
Overview
We are looking for a seasoned Sales Quality Analyst with a strong background in phone sales to join our growing team. If you are passionate about driving performance, upholding compliance, and ensuring every customer interaction delivers excellence, we want to hear from you.
What You’ll Do- Monitor and evaluate sales calls to ensure compliance, quality, and results.
- Provide clear, constructive feedback that motivates and uplifts agents.
- Identify trends and opportunities through data analysis .
- Collaborate with leaders to improve sales strategies and performance.
- Protect the integrity of our sales process by ensuring phone sales compliance.
- Drive a culture of excellence, accountability, and positivity within the team.
- 2–3 years of experience as a Quality Analyst in a sales call center environment.
- Exceptional attention to detail —you don’t miss a beat.
- Deep understanding of sales processes, customer needs, and performance drivers.
- Strong knowledge of sales compliance standards .
- Skilled in data analysis, process excellence, and trend identification .
- A positive, motivational personality that can inspire people to do their best.
- High integrity and professionalism in all aspects of work.
- Excellent communication and coaching skills.
- Be part of a supportive and growth-driven team.
- Play a key role in shaping sales quality and driving success.
- Work from the comforts of your home while earning a competitive salary and opportunities for career growth.
Taguig, National Capital Region, Philippines
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