
Quality Analyst-Collection
7 days ago
Various job openings are available in the fields of Quality Analyst, Credit Analysis, Accounts Receivable, and more. Below are the details of each position:
Quality Analyst- Preferably with experience as a QA
- Proficient in Microsoft applications: MS Word, MS Excel, and MS PowerPoint
- Informing management regarding effectiveness of strategies for various accounts
- Complying with applicable laws, regulations, policies, and procedures
- Evaluate the financial information and credit risk of a client through business profile, financial profile, and credit history
- Check client's credit payment history, assets, liabilities, and earnings to determine their suitability for credit terms
- Validate the client's current financial condition if capable to pay their loan obligations
- Record, verify, and post customer invoices and payments accurately in the accounting system
- Monitor accounts receivable ledger to ensure payments are up to date
- Prepare billing statements and send invoices to clients on time
- Monitor and evaluate calls and other customer interactions to ensure compliance with quality standards
- Provide feedback and coaching to agents to drive performance improvement
- Create and maintain QA reports and trackers to monitor quality metrics and trends
Qualifications and requirements vary depending on the position. Locations include Mandaluyong, Makati, Muntinlupa City, and Caloocan City.
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