Workforce Management Manager/WFM Assistant Manager

Showcase your talents. Create your success story with us! We are looking for an awesome and talented Workforce Management professionals for our growing #happy@work WFM team! • Workforce Manager • Workforce Assistant Manager • Workforce Scheduler • Workforce Real Time Analyst Responsibilities: • Manage performance of a team comprised of a...

We are looking for a talented Workforce Management professional to join our growing WFM team at IOPEX Technologies Philippines - Taguig.About the RoleThe successful candidate will have a strong background in workforce management, with experience in handling teams of leads and analysts. They will be responsible for managing performance, rolling out agent...

We are seeking an exceptional Workforce Management and Scheduling Professional to join our growing WFM team at IOPEX Technologies Philippines in Taguig. This role offers a unique opportunity to showcase your talents and create your success story with us.As a Workforce Management and Scheduling Professional, you will be responsible for managing the...

Job Description:We are seeking a highly skilled Workforce Management Professional to join our growing WFM team at IOPEX Technologies Philippines - Taguig. The successful candidate will be responsible for managing and ensuring that service level agreements for various programs are met. They will oversee call volume, daily attendance, and program break...

Job SummaryWe are seeking a highly skilled Workforce Services Senior Analyst to join our team at Neksjob. This role is responsible for ensuring timely delivery and accuracy of reports, developing and maintaining WFM processes, and balancing staffing requirements with operational efficiencies and financial goals.ResponsibilitiesReview and validate reports...

**Job Summary**We are seeking a highly skilled Workforce Services Senior Analyst to join our team at Neksjob. In this role, you will be responsible for reviewing, validating, and ensuring timely delivery and accuracy of reports prepared by Intraday Analysts as well as from other WFM disciplines.**Key Responsibilities:**Develop and ensure integrity and...

Responsibilities:Review, validate and ensure timely delivery and accuracy of reports prepared by Intraday Analysts as well as from other WFM disciplines (Forecasting, Capacity Planning, Scheduling and Reporting). Responsible for developing and ensuring integrity and consistency of set WFM processes/procedures applicable to the accounts being handled....

Job Overview  As a Workforce Services Senior Analyst at Neksjob, you will play a critical role in driving operational excellence and service delivery to clients. Reporting to the [Supervisor's Name], this position requires a strategic thinker who can develop and implement effective workforce management processes, ensuring seamless execution of reports and...

Job Title: Lead Workforce Performance SpecialistAbout the Job:We are seeking a skilled Workforce Optimization Manager to join our dynamic team at IOPEX Technologies Philippines in Taguig. As a key member of our workforce management team, you will be responsible for driving performance excellence and ensuring the seamless operation of our workforce management...

Job Title: Workforce Management ProfessionalAbout the Role:We are seeking a highly skilled Workforce Management Professional to join our team. As a Workforce Management Professional, you will be responsible for managing the performance of a team, rolling out agent schedules, forecasting resource requirements, and creating meaningful dashboards and...

Responsibilities: Review, validate and ensure timely delivery and accuracy of reports prepared by Intraday Analysts as well as from other WFM disciplines (Forecasting, Capacity Planning, Scheduling and Reporting). Responsible for developing and ensuring integrity and consistency of set WFM processes/procedures applicable to the accounts being handled....

Responsibilities: Review, validate and ensure timely delivery and accuracy of reports prepared by Intraday Analysts as well as from other WFM disciplines (Forecasting, Capacity Planning, Scheduling and Reporting). Responsible for developing and ensuring integrity and consistency of set WFM processes/procedures applicable to the accounts being handled....

We are seeking a highly skilled Strategic Workforce Manager and Real Time Analyst to join our growing WFM team in Bonifacio Global City, Taguig. This role is responsible for ensuring service level agreements are met, managing call volume, daily attendance, and program break schedules.ResponsibilitiesReal Time Queue and Service Level Management:Monitor...

Job OverviewWe are seeking a highly skilled Workforce Management Analyst to join our team at Gratitude Philippines.

Job Overview:The Eteam Workforce Private Corp. is seeking a detail-oriented and highly organized Programs Assistant to join our team. As a key member of our operations, you will be responsible for the administration and maintenance of our LMS Platform.About the Role:In this role, you will work closely with stakeholders to coordinate training logistics,...

Job SummaryWe are seeking a highly skilled Workforce Optimization Specialist to join our team at TASQ Staffing Solutions. As a key member of our operations team, you will play a critical role in ensuring the efficient management of our workforce.About the RoleThe ideal candidate will have a strong background in resource planning and capacity management, with...

We are seeking a skilled Workforce Manager to join our team in Bonifacio Global City, Taguig. As a Workforce Manager, you will be responsible for ensuring that service level agreements for various programs are met. You will oversee call volume, daily attendance, and program break schedules.Responsibilities:Real Time Queue and Service Level ManagementYou will...

Job DescriptionTASQ Staffing Solutions seeks a highly skilled Resource Planner/Capacity Planner to join our team. This is a dynamic role that requires strong analytical skills and the ability to communicate effectively with various stakeholders.Key Responsibilities:Manage workforces to meet business needs, ensuring optimal resource utilization.Analyze data...

We are seeking a highly skilled Workforce Management professional to join our growing team. As a Senior Team Lead, you will be responsible for managing the performance of a team comprised of Workforce Leads and Analysts.Key Responsibilities:Manage agent schedules to meet required and committed capacity for programs assigned on a weekly basisForecast resource...

About Eteam Workforce Private Corp.We are a dynamic organization seeking an experienced Learning Management System (LMS) Administrator to join our team. As an LMS Administrator, you will play a vital role in ensuring the smooth operation of our learning platform.