Site It Administrator

3 weeks ago

Metro Manila Philippines Buscojobs Full time

Job Description

SALESFORCE ADMINISTRATOR (On-site)

THE GETTYS GROUP - MANILA OFFICE

As Salesforce Administrator, you’ll play a vital role at The Gettys Group. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback and designing best practice solutions.

Our Salesforce user experience is of great importance to us, therefore the Salesforce Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority.

We are looking for someone with a strong understanding of the Salesforce platform and a desire to keep learning. The Salesforce Administrator should be comfortable liaising with users and enjoy learning new business processes in order to translate them into technical solutions.

Education
  • BSc/BA in Business Administration or any related course
Experience
  • 3+ years’ working experience with Salesforce
General Skills
  • Highly proficient in Salesforce products
  • Proficient in MS Office
  • Analytical mind with problem-solving skills
  • Excellent organizational and multitasking abilities
  • Team player with strong communication skills
  • Fluent in speaking and writing English
Job Required Skills
  • Responsible for all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups
  • User support tickets
  • Identify and gather requirements from users and stakeholders
  • Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards and reports
  • Monitor user adoption
  • User training and creating training materials
  • Salesforce product knowledge and hands-on administration experience with Sales Cloud
  • A proactive attitude to platform enhancements
  • A desire to implement best practice solutions
  • Available and responsive to questions
  • Excellent relationship-building skills and ability to liaise with stakeholders at all levels
  • Gathering requirements and proposing technical solutions
  • Understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules)
  • Experience implementing Salesforce configuration changes including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards and reports
Schedule

Day shift

Location

Ortigas Pasig: Reliably commute or planning to relocate before starting work (required)

Experience

Salesforce: 2 years (preferred)

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