Human Resources Generalist

About the Role

We\'re looking for an energetic and highly experienced HR Generalist to join our Cebu-based team. This role is ideal for a self-motivated HR professional with 5+ years of proven experience in employee and labor relations, employee experience, timekeeping, payroll, and benefits administration.

The ideal candidate brings a strong HR foundation and a forward-thinking mindset. You\'re capable of improving processes, leveraging digital tools, and driving a people-first culture. In this role, you\'ll lead initiatives that promote employee engagement, compliance, and operational excellence.

You have exceptional attention to detail, a passion for process improvement and digital transformation (DX), and the ability to help shape a collaborative, inclusive, and high-performing workplace through accurate, timely, and efficient HR operations.

Compensation, Benefits & Payroll Operations

• Administer and manage government and company-mandated benefits, including HMO, loans, and annual APE.
• Coordinate payroll processes and timekeeping with internal teams and external payroll/accounting partners to ensure accurate and timely disbursements.
• Resolve payroll and benefits-related concerns, discrepancies, and documentation (e.g., BIR 2316, loan authorizations).
• Monitor statutory compliance and reporting (e.g., SSS, Pag-IBIG, PhilHealth).
• Conduct market research and employee feedback surveys to evaluate the competitiveness and effectiveness of total rewards programs.
• Oversee employee attendance records and coordinate with payroll for timekeeping accuracy and cutoffs.
• Support the maintenance and accuracy of HRIS and employee files, ensuring data privacy compliance.
• Coordinate with relevant departments for employee movement, leaves, and other HR transactions.

Employee Engagement & Experience

• Support the planning, coordination, and delivery of monthly, quarterly, and annual site-level engagement activities (e.g., site-wide events, team building, holiday events).
• Assist in implementing internal communications and initiatives that promote employee well-being, collaboration, and inclusion.
• Help gather and consolidate employee feedback (e.g., pulse surveys) and work with leadership to develop actionable insights.
• Actively participate in and support CSR, recognition, and wellness programs in partnership with the broader HR and site leadership teams.
• Serve as a site engagement representative to help align local programs with broader organizational goals.

Employee & Labour Relations

• Act as a point of contact for employee concerns, ensuring fair resolution aligned with labor laws and internal policies.
• Draft and manage employment-related documentation including regularization letters, movement notices, and policy updates.
• Support the creation and implementation of the Company Handbook and HR Manual.
• Maintain up-to-date knowledge of labor legislation and regulatory changes.

Required Skills

• Bachelor\'s degree in Psychology, Human Resource Management, or a related field.
• At least 5 years of progressive HR generalist experience, including payroll, timekeeping, benefits, employee relations, and engagement.
• Strong understanding of Philippine labor laws, statutory benefits, and compensation frameworks.
• Experience with HRIS platforms (e.g., Workday, Sprout) and digital payroll/timekeeping systems.
• Exposure to working with foreign stakeholders and cross-cultural teams is preferred.

Key Skills & Attributes

• Strong attention to detail and commitment to data accuracy, compliance, and documentation.
• Excellent written and verbal communication skills across all organizational levels.
• Proven ability to handle sensitive matters professionally and confidentially.
• Experience in timekeeping and payroll coordination, including dispute resolution.
• Competent in benefits administration, including HMO and government contributions.
• Analytical and data-driven decision-making skills with a process-improvement mindset.
• Proficiency in optimizing digital tools and HR systems for operational efficiency.
• Experience using AI-driven tools for workflow automation is an advantage.
• Self-motivated, organized, thrive in a fast-paced, multi-tasking environment.

Required Languages

Business-level English

Location

Unit F 1 Nito Tower, Archbishop Reyes Ave., Lahug, Cebu City, Philippines

Working hours

• Standard: 9:30 a.m. to 6:30 p.m.
• Early start option: From 6:00 a.m.
• Latest possible start: 10:00 a.m.
• Must work 8 hours/day
• 1-hour lunch break

Salary increase & bonus

• 13th month bonus
• Annual performance bonus and annual wage increases depending on individual and company performance

Healthcare Benefits

• Healthcare insurance (HMO) from day 1 of employment for the employee and up to 2 free dependents

Leave Benefits

• Vacation leave: 12 days (up to 15)
• Sick leave: 12 days

Welfare

• Hybrid (3 days in the office)

The first month of employment is an onboarding period, during which you\'ll come to the office every working day.

• Allowances: Transportation, internet, medical
• Team-building events
• Free breakfast twice a month
• Yearly awards
• People\'s Hour: monthly event
• Yoiko: Club activity

Career page #J-18808-Ljbffr

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