Data Analyst

2 weeks ago

Manila, Philippines Cyberbacker Careers Full time

100% WORK FROM HOME | AVAILABLE FOR FULL TIME & PART TIME Job Type Full time – Admin – Non‑voice Responsibilities Determining the nature of incoming emails and prioritizing them according to their importance. Screening incoming emails to determine whether they should be forwarded to the appropriate person or division. Reviewing incoming emails for items that require follow‑up and ensuring that the appropriate person or division responds. Ensuring that received emails are answered immediately and no pending emails are left unattended. Responding to client inquiries and concerns sent through email. Creating and sending emails to maintain centralized communication with clients. Accountable for real‑time reporting and diagnosing trends on key performance metrics. Generating daily to weekly and monthly to yearly KPI reports. Ensuring data is current and accurate for assigned division. Working in partnership with leadership. Consistently reviewing duplicate records. Using multiple data sources to update incorrect or incomplete data points. Creating standard QC reports to identify and correct data issues. Implementing processes for data collection, cleanup, maintenance, analysis, and validation for organization‑wide data. Requirements Experience in handling sensitive or confidential information. Strong organizational skills and keen attention to detail. Excellent written and verbal English communication skills. Knowledgeable in using Google Suite and/or a similar email platform. Intermediate to advanced MS Excel skills. High accuracy and orientation to quality. Strong verbal and written communication skills. Inquisitive & Analytical – search for meaning and patterns in data. Organized & Strategic – align analysis/reporting with business needs. Takes initiative – proactively communicates with the team and identifies areas of opportunity. Experience working in a team‑oriented and collaborative environment. Perks And Benefits Permanent work from home. Earn in Dollars. Training included (paid). MST working time. No experience needed, but a plus. HMO. Retirement plan. Please note that shortlisted candidates will receive an application invite from our team through your email address, so please always check your email and spam folder when you apply. Thank you. #J-18808-Ljbffr

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