Japanese Customer Relations Manager

2 weeks ago

Taguig, Philippines J-K Network Services Full time

HIRING Japanese Customer Relationship Manager (P 150,000 Max) This is a US Based cyber security company. This company has a customer base of almost 50,000 + private companies and government firms and even educational institutions. Their main service is to provide vulnerability assessment software to different organizations around the world. Position:Japanese Customer Relationship Manager Industry:American Cyber Security Company Salary: P 150,000 to P 155,000 Breakdown:P 100k basic + 50,000 allowance = P 150,000 Schedule: Fixed 9am to 6pm Work Onsite for 6 months Work hybrid after 6 months Benefits: HMO with dependents Medical Insurance and medical reimbursements Work Hybrid (3 days onsite and 2 days home after 6 months) 13th month pay and bonuses Sick leaves and Vacation Leaves What are the job duties: Can handle conferences with stakeholders and partners online Handle client Japanese client portfolios Ability to manage account thru constant meetings via call or via chat/email Handle renewal of client company agreements Handle retention and renewal of contracts Attend meetings with partners and clients when needed Handle all concerns, escalation and request of clients What are the job requirements? Filipino who speaks Japanese Filipino who is around N3, N2 and N1 No JLPT required (candidates who are not JLPT passers can apply) Can use Japanese and English at the same time Will handle clients who are Japanese companies and expat firms in Japan Must have work experience as Japanese Customer Success Managers Have handle number of Japanese client companies Can do account management of japanese clients Experience in handling client profiles and portfolios Has experienced business reviews 4 year course in any field preferably Engineering ior IT courses Must have B2B experience (preferably IT clients) #J-18808-Ljbffr

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