Japanese Customer Relations Manager

4 weeks ago

Taguig, Philippines J-K Network Services Full time

HIRING Japanese Customer Relationship Manager (P 150,000 Max)

This is a US Based cyber security company. This company has a customer base of almost 50,000 + private companies and government firms and even educational institutions. Their main service is to provide vulnerability assessment software to different organizations around the world.

Position:Japanese Customer Relationship Manager

Industry:American Cyber Security Company

Salary: P 150,000 to P 155,000

Breakdown:P 100k basic + 50,000 allowance = P 150,000

Schedule: Fixed 9am to 6pm

Work Onsite for 6 months

Work hybrid after 6 months

Benefits:

  • HMO with dependents
  • Medical Insurance and medical reimbursements
  • Work Hybrid (3 days onsite and 2 days home after 6 months)
  • 13th month pay and bonuses
  • Sick leaves and Vacation Leaves

What are the job duties:

  • Can handle conferences with stakeholders and partners online
  • Handle client Japanese client portfolios
  • Ability to manage account thru constant meetings via call or via chat/email
  • Handle renewal of client company agreements
  • Handle retention and renewal of contracts
  • Attend meetings with partners and clients when needed
  • Handle all concerns, escalation and request of clients

What are the job requirements?

  • Filipino who speaks Japanese
  • Filipino who is around N3, N2 and N1
  • No JLPT required (candidates who are not JLPT passers can apply)
  • Can use Japanese and English at the same time
  • Will handle clients who are Japanese companies and expat firms in Japan
  • Must have work experience as Japanese Customer Success Managers
  • Have handle number of Japanese client companies
  • Can do account management of japanese clients
  • Experience in handling client profiles and portfolios
  • Has experienced business reviews
  • 4 year course in any field preferably Engineering ior IT courses
  • Must have B2B experience (preferably IT clients)
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