
Native & Non Native Japanese - B2B Customer Success Manager
4 weeks ago
Overview
Native & Non Native Japanese - B2B Customer Success Manager
EligibilityFor Non Native Japanese Speaker JLPT N1 Filipino candidates preferred. Can be in any countries as long they are willing to relocate back to Philippines.
Location & Employment DetailsLocation: Bonifacio Global City (BGC), Taguig City, Philippines.
Work Setup: Hybrid
Permanent Job
Start Date: 30th June 2025
Language: Japanese + English
Responsibilities- Able to manage own accounts through video conferencing and emails etc
- Knowledgeable in CRM tools (preferred)
- Experience providing multi-channel support preferred (phone, chat, email, web etc.)
- Experience in renewals/retention program (preferred)
- At least 1-2 years B2B/Account Management experienced
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