Operations Manager For Cebu

Business Operations Associate Manager

Posted today

Job Description

RESPONSIBILITIES:

• Billed Volume: Develops strategies and programs to ensure that billed volume targets are being met or exceeded.
• Prepares and analyzes monitoring sheets for the monthly BV of all the accounts per DMZ. Ensures all customer accounts are billed on a monthly basis.
• Supervises Meter Consumption Analysts and prepares proactive action plan to align key programs to expected targets.

• Water Service Connections: Proposes expansion projects, prepares and defends business cases and ensures approval of significant projects; Monitors project implementation and manages contractors.
• Develops marketing strategies and devises marketing collaterals to increase customer base and exceed monthly NWSC targets.
• Prepares monthly NWSC monitoring to ensure that targets are being met or exceeded.
• Documents and monitors new water service applications to make sure installations are executed within standards.

• Collection Efficiency: Ensures that all customer accounts especially commercial accounts are updated.
• Develops strategies and programs to ensure that collection efficiency targets are met.
• Responds to customer queries and complaints; ensures that customer Service Standards are being met.
• Organizes meetings, public consultation and announcement with HOA (Homeowners Association) and customers for immediate concern.
• Manages relationships with stakeholders like the LGUs, benchmark customers/ kasanggas, and key accounts; Handles sustainable development initiatives within the area including the TPSB and Lingap Programs.
• Prepares and evaluates NRW and works with the technical team to improve/maintain NRW level; manages pressure and supply of the DMZ.
• Ensures that all water pipe leaks are repaired immediately.

QUALIFICATIONS:

• Candidate must possess at least a Bachelor\'s/College Degree in Engineering or any related field of study.
• Responsible for driving business growth by delivering the set targets in Billed Volume, Revenues, Collection.
• Able to create plans and strategies to deliver set targets and goals.
• Willing to do field works.
• Excellent verbal, written and interpersonal communication skills.
• Proficient in MS Office applications
• Critical thinking and multi-tasking skills
• Fresh graduates are welcome to apply.
• Willing to be assigned in CALABARZON.

Manila Water and its subsidiaries DO NOT charge fees in exchange for employment. You may verify Manila Water job openings at (website).

Business Operations Associate Manager - Territory Management

Posted today

Job Description

• Develops strategies and programs to ensure that billed volume and revenue targets are being met or exceeded
• Prepares and analyzes monitoring sheets for the monthly BV and Revenue of all the accounts per DMZ. Ensures all customer accounts are billed on a monthly basis
• Supervises Meter Consumption Analysts and prepares proactive action plan to align key programs to expected targets
• Resolve Anti-Water Pilferage cases based on the provisions set in RA 8041 National Water Crisis Act
• Proposes expansion projects, prepares and defends business cases and ensures approval of significant projects; Monitors project implementation and manages contractors
• Develops marketing strategies and devises marketing collaterals to increase customer base and exceed monthly NWSC targets
• Prepares monthly NWSC monitoring to ensure that targets are being met or exceeded
• Documents and monitors new water service applications to make sure installations are executed within standards
• Responds to customer queries and complaints; ensures that customer Service Standards are being met
• Organizes meetings, public consultation and announcement with HOA (Homeowners Association) and customers for immediate concern
• Manages relationships with stakeholders like the LGUs, benchmark customers/ kasanggas, and key accounts; Handles sustainable development initiatives within the area including the TPSB and Lingap Programs
• Conducts account profiling to understand the nature of use, current and future demands of customers to be able to design programs/projects which will bring better service to accounts within his territory.
• Prepares and evaluates NRW and works with the technical team to improve/maintain NRW level; manages pressure and supply of the DMZ
• Ensures that all water pipe leaks are repaired immediately
• Ensures that all customer accounts especially commercial accounts are updated
• Develops strategies and programs to ensure that collection efficiency targets are met and AR is reduced and/or maintained within target
• Coordinates with the Technical Operations team to ensure that wastewater target in his territory are met
• Whenever applicable, monitors sanitation activities in his territory, and conducts survey, or monitors the survey accomplishment of service providers, for accounts which show interest in availment of desludging services

Job Types: Full-time, Permanent

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Paid training

Ability to commute/relocate:

• Tanauan City A: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you willing to do field works?

Education:

• Bachelor\'s (Required)

Experience:

• Account management: 2 years (Required)

License/Certification:

• Professional driver\'s license (Preferred)

Operations Manager

Posted today

Job Description

Job Description:

• Implement and improve operational processes to ensure consistent product quality, food safety, and regulatory compliance.
• Oversee the entire fulfillment process, from raw material procurement to final product delivery, ensuring efficient production and timely shipments.
• Manage inventory levels, control costs, and maintain strong relationships with vendors and suppliers to ensure timely acquisition of materials.
• Lead, mentor, and train production staff to maintain high performance standards, foster a productive work environment, and ensure staff development.
• Monitor financial performance, manage operational budgets, analyze reports to identify cost-saving opportunities, and ensure profitability.
• Develop and implement operational strategies to achieve company goals, drive efficiency, increase productivity, and attain operational excellence.
• Ensure all operations comply with food safety regulations, health standards, and company policies.
• Proactively identify operational bottlenecks and challenges, and develop effective solutions to maintain smooth and continuous operations.

Key Responsibilities:

• Manage the daily functions of the business to ensure smooth and efficient operations.
• Analyze existing processes and implement new approaches to boost efficiency, reduce waste, and enhance productivity.
• Supervise, train, and mentor operations staff to maintain high standards and achieve organizational goals.
• Monitor operational budgets, develop financial forecasts, and make recommendations to control costs.
• Ensure products or services meet required standards through quality assurance programs and process optimization.
• Contribute to long-term planning and develop strategies to help the organization achieve its business objectives.
• Foster communication and collaboration between different departments to ensure seamless execution of operational plans.
• Track key performance indicators (KPIs) to evaluate the effectiveness of strategies and operational performance.
• Create and present reports on operational findings and recommendations to senior leadership.

Qualifications:

• Bachelor\'s degree in Business Administration, Management, Operations, or related field.
• Strong verbal and written communication skills
• With at least 5-10 years of experience
• Proficiency in MS Office Suite
• Strong organizational and item management
• Willing to assign in Sta. Rosa, Laguna

Job Types: Full-time, Permanent

• Paid training
• Promotion to permanent employee

Ability to commute/relocate:

• Santa Rosa City, Laguna: Reliably commute or planning to relocate before starting work (Required)

Operations Manager

Posted today

Job Description

Work Arrangement: 100% Onsite

Work Schedule: Shifting (Majority Nightshift)

The Operations Manager will lead a team of Call Center Supervisors by providing them with direction, support and career development. The position is responsible for improving customer satisfaction and the productivity and performance of Experts. The Operations Manager will also improve team member satisfaction resulting in the retention of Call Center Supervisors and Customer Service Representatives.

EXPERIENCE:

• Minimum of 5-8 years call center experience required, with at least 3-5 years at the manager level
• 2-3 years directly managing call center supervisors
• Proven and demonstrable leadership, management, and motivational skills
• Non negotiable experience with sales ( Telco preferred ),call center technology, including ACD, workforce management agent productivity tools, and quality management tools.
• Proficiency using MS office suite

DUTIES AND RESPONSIBILITIES:

• Follow the directives of the Call Center Director or the Call Center Operations Senior Manager.
• Provide customer service to all internal customers of Asurion.
• Collaborate and cooperate with other functional areas including Human Resources, Training, Workforce, Marketing and Finance/Payroll.
• Foster a team environment with peers on the supervisor team.
• Provide leadership, direction, support and career development to Call Center Supervisors in a manner that is consistent with Asurion\'s core values and business objectives.
• Train, motivate and coach the Call Center Supervisors on the essential skills needed by each team member to succeed in their job.
• Appropriately prioritize team goals and individual goals to effectively achieve business objectives.
• Communicate frequently and openly to motivate team members to achieve the Call Center\'s goals. Actively seek input from team members who will be impacted by any change to existing operations.
• Provide rewards and recognition to top performers.
• Continually seek opportunities to improve Call Center operations including people, processes and technologies.
• Ensure that team, client and subscriber expectations are met and exceeded.
• Collaborate with Workforce Management to implement their recommendations for improving operational efficiencies.
• Collaborate with Human Resources to ensure that policies and procedures are consistently and fairly applied.
• Work with the Quality Department to ensure consistency in call evaluations and that quality objectives are achieved.
• Assists the Call Center Director/Senior Manager with strategic planning as it pertains to Call Center operations.
• Maintain an excellent working knowledge of the entire Call Center operation, as well as developing Call Center projects.
• Update and continuously develop knowledge of products, processes and Call Center trends to provide recommendations that improve the customer experience, employee satisfaction and corporate performance.
• Develop and implement standard operating procedures for Call Center departments and ensure best practices are maintained.
• Manage changing priorities in a multitasking environment.
• Help to manage Call Center budget and understand the impact of decisions and actions based on the overall company financial performance.
• Work on special projects as requested.
• Quickly resolve concerns and problems within the Call Center.
• Commitment to achieve all goals and objectives.
• Establish a strong leadership presence within the Call Center by being involved and interactive while on the Call Center floor and by being approachable.
• Maintain an open-door relationship with all employees.
• Perform other duties as assigned

Operations Manager

Posted today

Job Description

• Bachelor\'s degree in Logistics, Transportation, Business Administration or related field.
• Master\'s degree or MBA is an advantage
• Minimum of 4-10 years in logistics or trucking industry, preferably in car carrier operations
• At least 3-5 years in a general manager role
• Strong leadership and team management skills
• Deep knowledge of transport law, road safety, and fleet operations
• Strong communication, negotiation, and client management skills
• Knowledge of vehicle types, car carrier loading systems, and safety procedures

Job Type: Full-time

Operations Manager

Posted today

Job Description

· Bachelor\'s degree in Business Administration, Operations Management, Supply Chain Management, or a related field.

· Proven leadership experience in managing teams and optimizing operational efficiency.

· Strong knowledge of operational processes, workflow optimization, and resource management.

· Excellent leadership, decision-making, and problem-solving skills.

· Strong project management skills and the ability to drive continuous improvement.

· Experience in budget planning, financial analysis, and resource allocation.

· Willingness to work extended hours, including weekends if necessary.

· Preferably residing in Silang, Cavite, and nearby areas.

Job Type: Full-time

• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Warehouse Operations Manager

Posted today

Job Description

Company Description

Susumi Philippine Logistics, located in Santo Tomas, Calabarzon, Philippines, has been providing excellence in warehousing, logistics, and freight forwarding since August 31, 2005. The team is committed to meeting customer needs while upholding legal and regulatory standards for top-tier service.

Role Description

This is a full-time on-site role as a Warehouse Operations Manager located in Sto.Tomas. The role involves overseeing daily warehouse operations, managing inventory control, optimizing warehouse processes, providing excellent customer service, and supervising warehouse staff.

Qualifications

Managerial

• Skills and Operations Management
• Inventory Control and Warehouse Management
• Experience in logistics and warehouse operations
• Strong organizational and problem-solving abilities
• Excellent communication and leadership skills
• Knowledge of regulatory standards and safety protocols
• Has PEZA experience

Posted today

Manufacturing Operations Manager

Pulong Santa Cruz, Laguna ₱ - ₱ Y Optimus Executive Search Solutions Inc.

Posted today

Job Description

A leading and rapidly growing company in the pharmaceutical and food manufacturing sector is seeking a Senior Manufacturing Operations Leader to oversee and elevate its large-scale production environment.

This is a high-impact leadership role with the opportunity to shape operations at a strategic and organizational level.

Location: Nueva Ecija

Responsibilities:

• Lead end-to-end operations in a fast-paced, regulated manufacturing environment
• Drive operational excellence, continuous improvement, and lean manufacturing initiatives
• Manage cross-functional teams and optimize complex supply chains
• Implement and enhance quality systems (ISO, GMP, HACCP, etc.)
• Leverage ERP systems (e.g., SAP) to improve operational efficiency
• Champion automation, process optimization, and data-driven decision-making

Qualifications:

• Minimum 10 years experience in a senior leadership role within Pharma or Food Manufacturing
• A proven track record of leading large-scale manufacturing operations
• Strong strategic thinking with a solid operational mindset
• Deep expertise in supply chain, logistics, and quality systems
• Excellent leadership, mentoring, and team development skills
• Strong financial acumen and a results-driven approach
• Agility in navigating change and solving complex operational challenges

Location: Canlubang, Laguna

Schedule: Monday - Saturday, 8:00 AM - 5:00 PM

Job Type: Full-time

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