Network Operations Engineer
3 weeks ago
Overview
Network Operations Engineer roles in the Philippines. Posted today / 1 day ago. Hybrid/onsite opportunities vary by location.
Responsibilities- Provide Tier 2 escalation support for the Network Operations Center, resolving complex networking issues.
- Complete preventative maintenance activities, such as code updates and equipment updates.
- Incident Management, Problem Management, Change Management, and Capacity Management.
- Manage assigned projects and program components to deliver services in accordance with established objectives.
- Respond to inquiries from staff, administrators, service providers, site personnel, and outside vendors to provide technical assistance and support.
- Security and Audit compliance.
- Moves, Adds, Changes, and Deletes (MACD); Adherence to Operational Standards.
- Compliance with Engineering Design Standards and established operational processes.
- Develop and maintain operational documentation, including updating Engineering documentation changes due to operational changes, escalation procedures, and vendor contracts.
- Provide Root Cause Analysis for Network Events.
- Other duties as assigned by management.
- At least 8 years of relevant and progressively increasing responsibility in IT networking infrastructure projects.
- At least 5 years extensive experience in the support of Cisco Networking Technologies.
- Strong technical, analytical, and interpersonal skills required.
- Practical knowledge of Networking Technologies: DNS, DHCP, VPN, Network Security, IP Routing Protocols.
- Practical knowledge of Cisco Networking Technologies: Routing & Switching, routing protocols (BGP, OSPF).
- Experience with Cisco Wireless, Meraki Wireless, and Palo Alto Firewalls.
- Ability to communicate clearly with both technical and non-technical audiences; strong organizational and multitasking abilities.
- Rotational 24/7 availability (weekends and holidays).
- Hybrid work setup (primarily work-from-home) with quarterly on-site requirements at a Cebu DC (Mandaue) or as needed.
Location variations in the Philippines; some roles may be onsite or hybrid. Compensation ranges and specific locations vary by job posting.
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