Virtual Training

3 days ago

Angeles, Philippines TalentPop App Full time

Overview Virtual Training & Success Lead (eCommerce) – join our rapidly scaling eCommerce ecosystem and take the reins of our digital learning experience. You will be the Chief Success Architect for our remote teams, designing and delivering a world-class virtual curriculum that turns new hires into high-value eCommerce specialists and keeps seasoned teammates ahead of the curve. If you thrive on coaching, love designing learning content, and have a passion for eCommerce (Shopify, SEO, Email Marketing), this is your next stage. Responsibilities Design Learning Journeys: Architect comprehensive training programs—from onboarding to advanced specialization modules—focused on core eCommerce pillars (e.g., SEO, Email Marketing, Data Analytics, Shopify, Klaviyo). Facilitate Dynamic Sessions: Lead engaging, interactive virtual training and coaching sessions via platforms like Zoom, with screen sharing and collaboration tools to maximize knowledge transfer. Spearhead Onboarding: Manage the Onboarding Week, evaluating new agent readiness and potential, and setting them up for immediate success and long-term growth. Coach & Mentor: Conduct one-on-one and group coaching focused on real-world problem-solving and advanced digital specializations. Drive Upskilling: Develop and implement continuous learning initiatives to keep the team current on newest eCommerce trends, tools, and best practices. Collaborate on Performance: Partner with Team Leads to identify skill gaps through evaluations and co-create personalized development plans. Innovate Content: Create, update, and refine training materials using tools like Trainual, Loom, and Canva for high-quality, engaging content. What You Bring To The Role Experience: 1–2 years in a virtual training, talent development, or coaching role. Ecommerce Fluency: Practical experience in at least two areas such as SEO, Email Marketing, Shopify (eCommerce Website Management), or Data Analytics. Tech Stack Proficiency: Expertise with Shopify and Klaviyo; familiarity with reporting tools, Canva, Trainual, and Loom is a plus. Virtual Presence: Ability to engage a virtual audience, making complex topics clear and actionable. Mindset: Natural coach, organized planner, self-starter, and high-energy professional committed to continuous improvement. Perks Of Being Fully Remote Permanent Remote Work: Flexible location with a competitive salary and guaranteed annual reviews. Comprehensive Benefits: PTO, Health Insurance (plus Dental Coverage), and a Monthly Health Stipend option. Performance & Growth: Potential for performance bonuses based on KPIs and defined career pathways within a hyper-growth organization. Ready to accelerate your career while helping others grow? Apply today and empower the future of eCommerce #J-18808-Ljbffr

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