Training Specialist

1 week ago

Angeles, Philippines The Back Room Offshoring Inc. Full time

Position: Trainer / CoachDepartment: EnablementReports To: Enablement Training Manager Role Purpose The Trainer/Coach plays a key role in driving employee performance and capability by delivering effective training sessions, workshops, and one-on-one coaching. This role focuses on onboarding, upskilling, and reinforcing best practices to ensure employees are equipped to succeed in their roles. Key Responsibilities Deliver engaging and interactive training sessions (virtual and in-person) covering role-specific skills, company processes, and best practices. Provide coaching and feedback to individuals and teams to improve performance. Support onboarding programs to accelerate new hire productivity. Conduct skills assessments and identify development areas. Collaborate with Instructional Designers and Training Managers to update training content. Monitor learner progress, track completion, and provide post-training support. Reinforce knowledge retention through follow-up sessions, role plays, and knowledge checks. Ensure all training aligns with company objectives and departmental needs. You’ll Thrive Here If You Have… Bachelor’s degree in Accountancy, Business, Education, Human Resources, or related field (preferred). 1–3 years of professional experience in training, coaching, or enablement. Strong facilitation, communication, and interpersonal skills. Ability to adapt training style to different learning preferences. Familiarity with e-learning platforms and virtual training tools (e.g., Zoom, MS Teams, LMS systems). Analytical mindset with ability to evaluate training effectiveness. Preferred Experience 1 to 3 years of hands-on experience using accounting tools such as Xero, MYOB, QuickBooks (QB), or similar platforms. Background in training employees in finance, accounting, or related fields is an advantage. If Full-time/permanent role: Core Benefits: HMO on Day 1 + Free coverage for 2 dependents after 2 years Government-mandated benefits Life Insurance 20 Annual Leave Credits 13th-month pay Birthday & Bereavement Leave Onsite/Hybrid Extras: Travel Subsidy Staff House Accommodation (within certain distance) Free Shuttle Service Free Lunch & Uniform Perfect Attendance Bonus For All Employees: Onboarding Training Monthly Engagement Activities Birthday Gift & Weekly Treats Christmas Hamper & Anniversary Gift Opportunity to Travel Referral Bonus Refer a friend and get PHP 8,000 via GCash for every successful hire in this roleReferral link: not shown Apply Now Be part of a company that drives growth through innovation.Check us out: Website Backroom on LinkedIn Facebook Glassdoor #J-18808-Ljbffr

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