
Customer Support Representative
3 weeks ago
Customer Support Representative (Amazon) 25 to 40k
Makati, National Capital Region – M and J Recruitment Firm
This advertiser has chosen not to accept applicants from your region.
Job Description
RESPONSIBILITIES:
- Provide excellent customer service through active listening
- Work with confidential customer information in a secure manner
- Aim to resolve issues on the first call by being proactive
- Appropriately and adequately communicate with customers
JOB QUALIFICATIONS:
- At least 2 years completed of college with 3yrs BPO experience
- Preferably with BPO Experience in E-Commerce industry
- Very high attention to detail, very organized, team player; used to collaborating in projects
- Confident in organizing tasks / timelines / priority as an Account Manager would need to do
- Average to exceptional communication skills in English
- Savvy in computer & internet navigation
- Intermediate Excel skills
- Amenable to work at Makati in shifting schedule (mostly night shift)
- Experience: 3 years in customer service (preferred)
Salary: Php 25,000 to Php 40,000
Schedule: Night shift; Shift system
Notes: This listing is repeated in the original content.
Technical Support SpecialistMakati, National Capital Region – Asia Systems Group, Inc.
Job Description
Job responsibilities: handle various IT-related jobs (software installation, hardware deployment), troubleshooting, data protection officer for the company, monitor server and firewall logs, monitor CCTV, asset inventory, status reports, other technical activities.
Job requirements:
- Graduate of 4-year computer science or related
- At least 2 years experience in IT technical support
- Knowledgable in hardware and software troubleshooting
Salary: Php 13,000.00 - Php 15,000.00 per month
Benefits: Health insurance
Schedule: 8 hour shift; Day shift
Supplemental Pay: 13th month salary
COVID-19 considerations: office safety protocols
Location requirement: Makati City commuting/relocation
License/Certification: Microsoft certification (preferred)
This advertiser has chosen not to accept applicants from your region.
IT Technical SupportPosted today
Job Description
Desktop Support Engineer responsible for repairing, maintaining, and upgrading hardware and equipment; troubleshooting; end-user assistance. Escalation to higher levels as needed. Software installation, new computer setups, upgrades.
Requirements:
- At least 1 year of IT support experience
- Willing to work in Makati, Mon to Friday 7AM to 4PM
- Willing to do OT on weekends/rest days
- Bachelor’s (preferred)
- IT Support: 1 year (preferred)
Salary: Php 13,000.00 - Php 15,000.00 per month
Benefits: Health insurance
Schedule: 8 hour shift; Day shift
Supplemental Pay: 13th month salary
License/Certification: Microsoft certification (preferred)
Location: Makati City
This advertiser has chosen not to accept applicants from your region.
Technical Support ManagerPosted 334 days ago – Location not specified
Job Description
Permanent position. Responsibilities include remote/on-site asset technical support, hardware/software installation and configurations, on-site maintenance, R&D for IT hardware, processing COP/COI, managing a team. Requirements include, at least a graduate of IT/computer-related field, 3+ years of experience in technical support, 7+ years total experience, team management, willingness to work onsite in Ortigas, and field work if needed.
This advertiser has chosen not to accept applicants from your region.
Ecosystem (Technical Support Representative)Posted today – Location not specified
Job Description
The Ecosystem Cloud Support Team supports the Ecosystem Cloud Sales Team and partners with Microsoft, Google, and Amazon to enable adoption of cloud services. Primary responsibilities include technical support resolution, knowledge sharing, escalating complex issues, creating knowledge base articles, tracking resale orders, and supporting global Ecosystem activities. Qualifications include a bachelor’s degree (preferably IT-related) or relevant experience, 1 year of technical support experience, and familiarity with Windows OS and security. Location is temporary work-from-home/hybrid in Boni, Mandaluyong; flexible shift with business needs. May require relocation to Manila region.
This advertiser has chosen not to accept applicants from your region.
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