Customer Support Representative

3 weeks ago

Metro Manila Philippines Buscojobs Full time

Customer Support Representative (Amazon) 25 to 40k

Makati, National Capital Region – M and J Recruitment Firm

This advertiser has chosen not to accept applicants from your region.

Job Description

RESPONSIBILITIES:

  • Provide excellent customer service through active listening
  • Work with confidential customer information in a secure manner
  • Aim to resolve issues on the first call by being proactive
  • Appropriately and adequately communicate with customers

JOB QUALIFICATIONS:

  • At least 2 years completed of college with 3yrs BPO experience
  • Preferably with BPO Experience in E-Commerce industry
  • Very high attention to detail, very organized, team player; used to collaborating in projects
  • Confident in organizing tasks / timelines / priority as an Account Manager would need to do
  • Average to exceptional communication skills in English
  • Savvy in computer & internet navigation
  • Intermediate Excel skills
  • Amenable to work at Makati in shifting schedule (mostly night shift)
  • Experience: 3 years in customer service (preferred)

Salary: Php 25,000 to Php 40,000

Schedule: Night shift; Shift system

Notes: This listing is repeated in the original content.

Technical Support Specialist

Makati, National Capital Region – Asia Systems Group, Inc.

Job Description

Job responsibilities: handle various IT-related jobs (software installation, hardware deployment), troubleshooting, data protection officer for the company, monitor server and firewall logs, monitor CCTV, asset inventory, status reports, other technical activities.

Job requirements:

  • Graduate of 4-year computer science or related
  • At least 2 years experience in IT technical support
  • Knowledgable in hardware and software troubleshooting

Salary: Php 13,000.00 - Php 15,000.00 per month

Benefits: Health insurance

Schedule: 8 hour shift; Day shift

Supplemental Pay: 13th month salary

COVID-19 considerations: office safety protocols

Location requirement: Makati City commuting/relocation

License/Certification: Microsoft certification (preferred)

This advertiser has chosen not to accept applicants from your region.

IT Technical Support

Posted today

Job Description

Desktop Support Engineer responsible for repairing, maintaining, and upgrading hardware and equipment; troubleshooting; end-user assistance. Escalation to higher levels as needed. Software installation, new computer setups, upgrades.

Requirements:

  • At least 1 year of IT support experience
  • Willing to work in Makati, Mon to Friday 7AM to 4PM
  • Willing to do OT on weekends/rest days
  • Bachelor’s (preferred)
  • IT Support: 1 year (preferred)

Salary: Php 13,000.00 - Php 15,000.00 per month

Benefits: Health insurance

Schedule: 8 hour shift; Day shift

Supplemental Pay: 13th month salary

License/Certification: Microsoft certification (preferred)

Location: Makati City

This advertiser has chosen not to accept applicants from your region.

Technical Support Manager

Posted 334 days ago – Location not specified

Job Description

Permanent position. Responsibilities include remote/on-site asset technical support, hardware/software installation and configurations, on-site maintenance, R&D for IT hardware, processing COP/COI, managing a team. Requirements include, at least a graduate of IT/computer-related field, 3+ years of experience in technical support, 7+ years total experience, team management, willingness to work onsite in Ortigas, and field work if needed.

This advertiser has chosen not to accept applicants from your region.

Ecosystem (Technical Support Representative)

Posted today – Location not specified

Job Description

The Ecosystem Cloud Support Team supports the Ecosystem Cloud Sales Team and partners with Microsoft, Google, and Amazon to enable adoption of cloud services. Primary responsibilities include technical support resolution, knowledge sharing, escalating complex issues, creating knowledge base articles, tracking resale orders, and supporting global Ecosystem activities. Qualifications include a bachelor’s degree (preferably IT-related) or relevant experience, 1 year of technical support experience, and familiarity with Windows OS and security. Location is temporary work-from-home/hybrid in Boni, Mandaluyong; flexible shift with business needs. May require relocation to Manila region.

This advertiser has chosen not to accept applicants from your region.

What Locations Can I Find These Jobs In?
  • Receive personalized job recommendations.
#J-18808-Ljbffr

  • Customer Technical Support Representative

    2 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Customer / Technical Support Representative Posted today Job Description Responsibilities: Customer issue / concern handling Respond promptly and professionally to customer concerns via group chat (GC), phone calls, email, in-person visits, or other communication channels. Provide fundamental troubleshooting and customer assistance such as but not limited...

  • Customer Support Representative

    2 weeks ago

    , Metro Manila, Philippines Chargeflow Full time

    Overview Who We're Looking For - The Dream Maker As a key member of our team, the Customer Support Representative's role is crucial in maintaining our commitment to top-notch customer service. You will act as the advocate for our valued customers, handling inquiries, solving problems, and ensuring each interaction leaves a positive impact. Your commitment...

  • Customer Support Representatives

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Day Shift for Call Center Representatives Hybrid Posted today Job Description Job Responsibilities: Using a computerized system, responds to customer questions in a call center environment. May carry out one or more of the following: Responds to telephone inquiries and complaints using standard scripts and procedures. Gathers information,...

  • Customer Support Advocate

    7 days ago

    Philippines Peak Support Full time ₱150,000 - ₱250,000 per year

    :Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Support Advocate to join our team in the PhilippinesWhat You'll DoDevelop expertise in our platform and become a subject matter expert for our customers, keeping on top of...

  • Customer and Fraud Support

    2 weeks ago

    Philippines Peak Support Full time ₱150,000 - ₱250,000 per year

    :We are looking for an empathetic, detail-oriented, and able to follow established processes while delivering excellent customer service as a Customer and Fraud Support.In this role, you are to support issues related to blocked accounts, returns, exchanges, and potential fraudulent activity. This role assists with reviewing suspicious transactions,...

  • Customer Support Representative, Tier 1

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Customer Support Representative Tier 1 Makati, National Capital RegionAsia Systems Group, Inc. Posted today Job Description Job responsibilities: handle various IT related jobs at the office such as installation of software, deployment of machines such as laptops and desktops, networking, troubleshooting of user issues and other regular IT jobs Acts as data...

  • Customer Support Specialist

    4 weeks ago

    , Metro Manila, Philippines GetGround Full time

    We're a VC backed, disruptive technology business with a purpose to make the world fairer and more productive. We are doing this by making assets more transparent, trustworthy and accessible - starting with real estate. Incomes have stagnated and we believe by creating greater access to high value assets like real estate we believe we can be part of solving...

  • Customer Support Representative

    2 days ago

    Libis, Metro Manila, Philippines CPS Asia Pacific Full time ₱150,000 - ₱250,000 per year

    Job Title: Customer Care Representative – Sales (BPO) Location: 100% Onsite | Eastwood City, Quezon City Schedule: Night ShiftAbout the Role:We are looking for Customer Care Representatives who are passionate about providing excellent service and confident in presenting products to customers. You will handle inbound calls, assist customers with their...

  • Technical Support Representative

    4 weeks ago

    , Metro Manila, Philippines Tap Growth ai Full time

    Overview Technical Support Representative role at Tap Growth ai. We are hiring a dedicated and customer-focused individual to provide exceptional technical assistance to our clients. The ideal candidate will have strong problem-solving skills, technical knowledge, and the ability to communicate complex solutions in simple terms while ensuring customer...

  • Technical Support Representative

    4 weeks ago

    , Metro Manila, Philippines Van Der Kroft BV Full time

    Overview We are hiring a dedicated and customer-focused Technical Support Representative to provide exceptional technical assistance to our clients. The ideal candidate will have strong problem-solving skills, technical knowledge, and the ability to communicate complex solutions in simple terms while ensuring customer satisfaction. Location BGC, Taguig Work...