Customer Support Representative

3 weeks ago

Metro Manila Philippines Buscojobs Full time

Customer Support Representative (Amazon) 25 to 40k

Makati, National Capital Region – M and J Recruitment Firm

This advertiser has chosen not to accept applicants from your region.

Job Description

RESPONSIBILITIES:

  • Provide excellent customer service through active listening
  • Work with confidential customer information in a secure manner
  • Aim to resolve issues on the first call by being proactive
  • Appropriately and adequately communicate with customers

JOB QUALIFICATIONS:

  • At least 2 years completed of college with 3yrs BPO experience
  • Preferably with BPO Experience in E-Commerce industry
  • Very high attention to detail, very organized, team player; used to collaborating in projects
  • Confident in organizing tasks / timelines / priority as an Account Manager would need to do
  • Average to exceptional communication skills in English
  • Savvy in computer & internet navigation
  • Intermediate Excel skills
  • Amenable to work at Makati in shifting schedule (mostly night shift)
  • Experience: 3 years in customer service (preferred)

Salary: Php 25,000 to Php 40,000

Schedule: Night shift; Shift system

Notes: This listing is repeated in the original content.

Technical Support Specialist

Makati, National Capital Region – Asia Systems Group, Inc.

Job Description

Job responsibilities: handle various IT-related jobs (software installation, hardware deployment), troubleshooting, data protection officer for the company, monitor server and firewall logs, monitor CCTV, asset inventory, status reports, other technical activities.

Job requirements:

  • Graduate of 4-year computer science or related
  • At least 2 years experience in IT technical support
  • Knowledgable in hardware and software troubleshooting

Salary: Php 13,000.00 - Php 15,000.00 per month

Benefits: Health insurance

Schedule: 8 hour shift; Day shift

Supplemental Pay: 13th month salary

COVID-19 considerations: office safety protocols

Location requirement: Makati City commuting/relocation

License/Certification: Microsoft certification (preferred)

This advertiser has chosen not to accept applicants from your region.

IT Technical Support

Posted today

Job Description

Desktop Support Engineer responsible for repairing, maintaining, and upgrading hardware and equipment; troubleshooting; end-user assistance. Escalation to higher levels as needed. Software installation, new computer setups, upgrades.

Requirements:

  • At least 1 year of IT support experience
  • Willing to work in Makati, Mon to Friday 7AM to 4PM
  • Willing to do OT on weekends/rest days
  • Bachelor’s (preferred)
  • IT Support: 1 year (preferred)

Salary: Php 13,000.00 - Php 15,000.00 per month

Benefits: Health insurance

Schedule: 8 hour shift; Day shift

Supplemental Pay: 13th month salary

License/Certification: Microsoft certification (preferred)

Location: Makati City

This advertiser has chosen not to accept applicants from your region.

Technical Support Manager

Posted 334 days ago – Location not specified

Job Description

Permanent position. Responsibilities include remote/on-site asset technical support, hardware/software installation and configurations, on-site maintenance, R&D for IT hardware, processing COP/COI, managing a team. Requirements include, at least a graduate of IT/computer-related field, 3+ years of experience in technical support, 7+ years total experience, team management, willingness to work onsite in Ortigas, and field work if needed.

This advertiser has chosen not to accept applicants from your region.

Ecosystem (Technical Support Representative)

Posted today – Location not specified

Job Description

The Ecosystem Cloud Support Team supports the Ecosystem Cloud Sales Team and partners with Microsoft, Google, and Amazon to enable adoption of cloud services. Primary responsibilities include technical support resolution, knowledge sharing, escalating complex issues, creating knowledge base articles, tracking resale orders, and supporting global Ecosystem activities. Qualifications include a bachelor’s degree (preferably IT-related) or relevant experience, 1 year of technical support experience, and familiarity with Windows OS and security. Location is temporary work-from-home/hybrid in Boni, Mandaluyong; flexible shift with business needs. May require relocation to Manila region.

This advertiser has chosen not to accept applicants from your region.

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