Multilingual Technical Support Specialist

2 months ago

Makati, Philippines Eteam Workforce Private Corporation Full time
Under the direct Supervision of a Team Lead, the Multilingual Technical Support Specialist (Spanish Speaker) provides overall Technical and helpdesk Support and Customer Care primarily to GlobalSign Spanish speaking customers.
JOB RESPONSIBILITIES
1. Understands thoroughly all Globalsign products and ensures compliance with GlobalSign's strictest security policies and ability to apply procedure-driven task to process certificate applications.
2. Researches, investigates and resolves customer technical issues.
3. Assists customers in installation and implementation of GlobalSign products.
4. Interprets instructions and issues and implement actions according to company policies and procedures.
5. Provides excellent customer service to clients that meets and exceeds company's and client's standards by responding to customers promptly, demonstrating deep knowledge and expertise of GlobalSign products, etc.
6. Performs, if need arises, web content management tasks by executing and delivering web content goals based on Tech Support guidelines.
7. Complies with company policies and procedures, including but not limited to information security and acceptable use, and for undertaking mandatory in-house company training as required.
8. Performs other job-related responsibilities assigned by the Immediate Manager/Supervisor.
JOB REQUIREMENTS:
· Excellent English written and verbal skills.
· Can speak and write fluent and business level Spanish language.
· Sound organizational and interpersonal skills with a strong customer focus.
· Able to do multi-tasking, desire to work in fast paced, rapidly evolving environment and fast learner.
· College education
At least one (1) year Strong Technical Background. Call center Agent with ISP or Web-hosting Account experience are preferred but not required.
· Ability to work independently and as part of a team.
· Good problem solving, analytical and critical thinking skills
· Willing to work in Makati City and can start ASAP.
· Extensive knowledge of Microsoft Office applications and the internet environment.
Plus:
· Should have an interest in IT and be good at researching and solving technical problems.
· Sound knowledge of Windows Servers (2003 and 2008, Exchange)
· Comfortable with using command-lines both for Linux terminal and windows command prompt (preferred but not required.
· Experience with Windows Servers, experience with LINUX, Knowledgeable about different kind of Web Servers (IIS, Apache, Tomcat, etc.) preferred but not required.

  • Multilingual Technical Support Specialist

    1 month ago

    Makati City, National Capital Region, Philippines Eteam Workforce Private Corporation Full time

    About the RoleWe are seeking a highly skilled Multilingual Technical Support Specialist to join our team at Eteam Workforce Private Corporation. This role offers an exciting opportunity for individuals with excellent technical skills and language proficiency to work in a dynamic environment.

  • Multilingual Support Professional

    1 week ago

    Makati City, National Capital Region, Philippines Eteam Workforce Private Corporation Full time

    About the Role: We are seeking a highly skilled Multilingual Technical Support Specialist to join our team at Eteam Workforce Private Corporation. As a key member of our support team, you will be responsible for providing top-notch technical assistance and customer care to our global clients.Job Summary:Provide technical support and troubleshooting services...

  • Multilingual Technical Support Specialist

    2 months ago

    Makati, Philippines Eteam Workforce Private Corporation Full time

    Under the direct Supervision of a Team Lead, the Multilingual Technical Support Specialist (Spanish Speaker) provides overall Technical and helpdesk Support and Customer Care primarily to GlobalSign Spanish speaking customers. JOB RESPONSIBILITIES 1. Understands thoroughly all Globalsign products and ensures compliance with GlobalSign's strictest security...

  • Technical Specialist for IT Support

    1 month ago

    Makati City, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full time

    Intelligent Technical Solutions (ITS) is a dynamic and growing company seeking an experienced Technician I to join our team. As a remote IT support specialist, you will play a critical role in providing top-notch technical assistance to our clients.Job Description:This full-time position requires a collaborative problem-solver with excellent customer service...

  • Technical Support Specialist

    1 month ago

    Makati City, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full time

    We are seeking an experienced Technical Support Specialist to join our team at Intelligent Technical Solutions (ITS). As an IT Solutions Expert, you will play a critical role in providing exceptional technical support to our clients. Your expertise will be pivotal in resolving complex technical issues, ensuring seamless IT operations, and maintaining the...

  • Multilingual Travel Operations Coordinator

    1 month ago

    Makati City, National Capital Region, Philippines RCN PH - Neo Career Group Full time

    Job OverviewWe are seeking a highly skilled and detail-oriented Multilingual Travel Operations Coordinator to join our team at RCN PH - Neo Career Group. This role involves providing exceptional customer service and support to clients while ensuring seamless travel operations.

  • Technical Support Specialist

    1 month ago

    Makati City, National Capital Region, Philippines Strategic Networks Inc. Full time

    Strategic Networks Inc. is a leading provider of cutting-edge network solutions.We are currently seeking a skilled Technical Support Specialist to join our team.As a Technical Support Specialist, you will play a vital role in ensuring the smooth operation of our network infrastructure.The estimated salary for this position is $60,000 - $80,000 per year,...

  • Technical Support Specialist

    1 month ago

    Makati City, National Capital Region, Philippines Hunters Hub Inc. Full time

    Hunters Hub Inc. is seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will have a strong background in ERP financial systems and excellent communication skills.

  • Multilingual BPO Representative

    1 month ago

    Makati City, National Capital Region, Philippines RCX Recruitment Inc. Full time

    We are seeking a highly skilled Multilingual BPO Representative to join our team at RCX Recruitment Inc. in Makati City. In this role, you will be responsible for communicating with clients using both Japanese and English languages via emails, chat, and calls.Job Description:Client Communication: You will communicate with clients using both Japanese and...

  • Technical Support Specialist

    1 month ago

    Makati City, National Capital Region, Philippines Neksjob Full time

    At Neksjob, we are seeking a highly skilled and customer-focused Technical Support Specialist to join our team.The ideal candidate will have excellent communication skills, a strong ability to troubleshoot problems, and a willingness to work on-site. Additionally, they should have completed at least 2 years of college and possess a basic understanding of IT...

  • Technical IT Support Specialist

    4 weeks ago

    Makati City, National Capital Region, Philippines OUTSOURCING COMPANY Full time

    About the Role:We are seeking a highly skilled Technical IT Support Specialist to join our team at OUTSOURCING COMPANY. As a key member of our support team, you will be responsible for providing technical assistance and support to clients.Salary Information:The estimated salary for this position is around $50,000 - $65,000 per year, depending on experience...

  • Technical Support Specialist

    4 weeks ago

    Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full time

    About UsHunter's Hub Incorporated is a dynamic and innovative organization that offers exciting opportunities for growth and development.Job SummaryWe are seeking a highly skilled and motivated Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch support to our users,...

  • IT Technical Support Specialist

    1 month ago

    Makati City, National Capital Region, Philippines OUTSOURCING COMPANY Full time

    Job Description:We are seeking a highly motivated and organized IT Technical Support Specialist to join our team at OUTSOURCING COMPANY. As a key member of our technical support team, you will be responsible for providing top-notch customer service and technical support to our clients.About Us:OUTSOURCING COMPANY is a leading provider of outsourcing...

  • Technical Support Specialist

    4 weeks ago

    Makati City, National Capital Region, Philippines Hunter's Hub Inc. Full time

    **Job Title:** Technical Support Specialist - Makati**Company Overview:** Hunter's Hub Inc. is a leading provider of innovative solutions, and we are seeking a skilled Technical Support Specialist to join our team.**Salary:** We offer a competitive salary of ₱250,000 per month, commensurate with experience.**Job Description:Key Responsibilities:Provide...

  • Technical Support Specialist

    1 month ago

    Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    We are looking for a highly skilled Technical Support Specialist to join our team at Nityo Infotech Services Philippines. As a customer-focused professional, you will be responsible for providing top-notch support to our clients through various communication channels.**Key Responsibilities:**To handle customer inquiries and concerns via phone, email, or chat...

  • Technical Support Specialist

    4 weeks ago

    Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Hunter's Hub Incorporated. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients, ensuring their seamless experience with our ERP system.About the RoleThe ideal candidate will have a strong background...

  • IT Technical Support Specialist

    1 month ago

    Makati City, National Capital Region, Philippines Hunters Hub Inc Full time

    Job DescriptionHunters Hub Inc is seeking a highly skilled IT Technical Support Specialist to join our team. This is a critical role that requires a deep understanding of ERP systems and excellent problem-solving skills.Responsibilities:Provide first-level support via phone, email, and online platforms for clients experiencing issues with our ERP...

  • Heavy Equipment Maintenance Specialist

    2 months ago

    Makati City, National Capital Region, Philippines Industrial Support Full time

    Job DescriptionWe are seeking a highly skilled Heavy Equipment Maintenance Specialist to join our team at Industrial Support.About the RoleThis is a challenging and rewarding opportunity for an experienced technician to perform maintenance, repair, and troubleshooting of cranes and heavy equipment nationwide.As a Heavy Equipment Maintenance Specialist, you...

  • Technical Support Specialist

    1 month ago

    Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full time

    At Hunter's Hub Incorporated, we are seeking a highly skilled and dedicated Technical Support Specialist to join our team. As a key member of our IT department, you will play a crucial role in providing exceptional user support and ensuring the smooth operation of our systems.About UsWe are a leading organization committed to delivering innovative solutions...

  • Air Conditioning Technical Support Specialist

    1 month ago

    Makati City, National Capital Region, Philippines J-K Network Services Full time

    We are seeking a skilled Air Conditioning Technical Support Specialist to join our team at J-K Network Services. This is an exciting opportunity for individuals with a passion for delivering exceptional customer experiences in technical support.Role OverviewThe successful candidate will be responsible for providing top-notch technical support for air...