Systems Admin Support

4 weeks ago

Metro Manila Philippines Buscojobs Full time

OpenText – The Information Company

Makati, National Capital Region

Posted today

Job Description

As the Information Company, OpenText creates software solutions and delivers services that redefine the future of digital. Be part of a team that leads the way in Enterprise Information Management.

The Opportunity : Provide production monitoring of data, perform error analysis, and serve as the customer contact for questions on usage, functionality, and problems encountered with OpenText products and services.

You Are Great At
  • Providing technical support by responding to case service levels, delivering production support, analyzing issues, resolving issues, and notifying customers. Recreating customer issues and escalating to the appropriate level.
  • Working cross-functionally in a team to deliver quality, satisfaction, and resolutions; contributing ideas for knowledge base content.
  • Performing other duties and projects as assigned and may require on-call and weekend rotation.
What it takes
  • Experience with Unix/Linux and Windows operating systems.
  • Experience with databases (SQL, Oracle).
  • Experience with Active Directory.
  • EDI knowledge is preferred.
  • Effective English communication skills; ability to explain technical solutions to customers with varying EDI familiarity.
Additional Notes

Equal Opportunity Employer. Global Vaccination Policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office; accommodations may be available for specific roles.

Subject to applicable laws, OpenText’s policy may require vaccination to enter the office. Accommodations may be available.

Technical Support Representative

Taguig, National Capital Region — Gratitude Inc.

Posted today

Job Description

Overview: Our Technical Support Representatives field customer inquiries and provide solutions to create excellent customer experiences. You will work in a collaborative environment with opportunities to grow and develop your career.

Responsibilities :

  • Provide excellent customer service through active listening.
  • Handle confidential customer information securely.
  • Aim to resolve issues on the first call by being proactive.
  • Communicate with customers clearly and effectively.

Qualifications :

  • Filipino citizen or equivalent legal status.
  • Proven oral and written English communication skills.
  • Strong logic and problem-solving abilities.
  • Availability to work various shifts.
  • Proficiency with Windows operating systems.
  • Strong organization and prioritization skills.
  • TP TGG (specific location/terminal) details may apply.

Job Types : Full-time, Permanent

Salary : Php22,000.00 - Php24,000.00 per month

Benefits :

  • Flextime
  • Paid training
  • Pay raise

Schedule :

  • 8 hour shift
  • Shift system

Supplemental Pay :

  • 13th month salary
  • Bonus pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

COVID-19 considerations: Always

Technical Support Representative

Makati, National Capital Region — Gratitude Inc.

Posted today

Job Description

Overview: See above. Responsibilities and qualifications identical to the Taguig posting, with role location noted as Makati.

Responsibilities :

  • Provide excellent customer service through active listening.
  • Work with confidential customer information securely.
  • Aim to resolve issues on the first call by being proactive.
  • Communicate with customers effectively.

Qualifications :

  • Filipino citizen or equivalent legal status.
  • English communication skills.
  • Strong logic and problem-solving skills.
  • Available for various shifts.
  • Windows operating systems proficiency.

Job Types : Full-time, Permanent

Salary : Php22,000.00 - Php24,000.00 per month

Benefits :

  • Flextime
  • Paid training
  • Pay raise

COVID-19 considerations : Always

Technical Support Representative

Mandaluyong, National Capital Region — Gratitude Inc.

Posted today

Job Description

Overview: See above. Responsibilities and qualifications identical to other Gratitude postings with Mandaluyong location noted.

Responsibilities :

  • Provide excellent customer service through active listening.
  • Work with confidential customer information securely.
  • Aim to resolve issues on the first call by being proactive.
  • Communicate with customers clearly.

Qualifications :

  • Filipino citizen or equivalent legal status.
  • English communication skills.
  • Strong logic and problem-solving abilities.
  • Availability to work various shifts.
  • Windows operating systems proficiency.
  • TP Manda specifics may apply.

Job Types : Full-time, Permanent

Salary : Php22,000.00 - Php24,000.00 per month

Benefits :

  • Flextime
  • Paid training
  • Pay raise

COVID-19 considerations : Always

Technical Support Manager

Posted 333 days ago

Job Description

Permanent

Summary : A Service Supervisor oversees assets deployed countrywide via on-site and remote implementations. Must be analytical, trained across job aspects, and deliver concise reports.

Roles and Responsibilities

  • Remote and on-site asset technical support; updates and documentation.
  • Hardware and software installation/configurations; on-site maintenance.
  • Assist in R&D of IT hardware requirements.
  • Monthly and concurrent processing of COP, COC, COI.
  • Oversee and manage the team.

Requirements :

  • Graduate of IT/Computer-related field.
  • 3+ years in remote/on-site technical support; hardware/software installation/configuration.
  • No derogatory records; 7+ years of experience; team management experience.
  • Willing to work onsite in Ortigas; willing to do field work.
IT Technical Support (Makati Area)

Makati, National Capital Region — ACTIONLAB IT SERVICES PH. CORP.

Posted today

Job Description

Perks and benefits :

  • Health Insurance (from day 1)
  • Government-mandated benefits
  • Paid trainings
  • Employee discount on products/services
  • Reimbursable travel expenses
  • Etc.

Qualifications :

  • Associate or Bachelor's degree in IT, Engineering, or related field.
  • Fresh graduates or career shifters encouraged to apply.
  • 1-3 years IT Support experience; training provided.
  • Makati or Taguig residence preferred but not required.
  • Hardware/software troubleshooting, maintenance basics; printers, CCTV, biometrics, POS experience advantageous.
  • Willing to do on-site/field duty; travel expenses reimbursable.

Job Types : Full-time, Permanent, Fresh graduate

Salary : Php16,000.00 - Php17,000.00 per month

Benefits :

  • Additional leave
  • Company events and gift
  • Employee discount; free parking; health insurance
  • On-site parking; opportunities for promotion
  • Paid training; pay raise
  • Promotion to permanent employee

Schedule :

  • Day shift; Holidays; Mon-Fri; On-call; Overtime; Weekends

Supplemental Pay :

  • 13th month salary; Overtime pay

Application Question(s) :

  • Gender: Male or Female?
  • Do you have your own transportation?

Experience :

  • Technical support: 1 year (preferred)
Technical Support Representative Open to High

Taguig, National Capital Region — Orbit Teleservices Philippines

Posted today

Job Description

Salary: Php14,000.00 - Php25,000.00 per month

Schedule: 8 hour shift

Education: Junior High School required; English language required

Ability to commute/relocate: Taguig - reliable commute or relocate before start

Experience: High school graduate or equivalent; career shifters welcome; no current employment or schooling; willing to attend Zoom interview.

Technical Support Specialist - Web and Systems

1229 Makati City, National Capital Region — iScale Solutions

Posted 18 days ago

Job Description

Location : Remote; Permanent

Responsibilities :

  • Design, develop, and maintain responsive, user-friendly websites aligned with business requirements.
  • Integrate websites with CRM systems and third-party tools for data flow.
  • Implement and customize plugins, APIs, features; monitor performance; optimize speed, security, and SEO.
  • Provide ongoing troubleshooting and bug fixes; generate automated reports; ensure cross-browser compatibility.
  • Document web systems and integrations; collaborate with design/marketing/ops teams.
  • Stay updated with best practices and technologies; manage hosting, backups, and security; ensure data privacy and accessibility.

Requirements :

  • Proficiency in Java, HTML, Python; general coding fundamentals.
  • Basic understanding of backend structures and CMS systems.
  • Familiarity with CRM setup and automation (Monday.com, Zoho preferred).
  • Problem-solving mindset; willingness to learn on the job; ability to communicate technical info to non-technical users.
  • Up to 2 years of relevant experience; recent graduates welcome.

Benefits :

  • Fully remote
  • Full-time with salary and benefits including medical/dental/vision
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Locations

Locations: National Capital Region and nearby areas.

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