Screening Operations Support Specialist

3 weeks ago

Metro Manila Philippines Buscojobs Full time

Technical Support (Installation) - Pasig, Palawan

Company: iTECH-RAR Solutions, Inc.

Posted today

Job Description

To assist the Technical Team in providing fiber line to our clients.

  • To assist the ITs to configure accounts in our server
  • To provide Technical Solutions of Concerns in our Services such as Internet, WIFI & CATV
  • To experience on handling Fiber Cable and equipment
  • To maintain and secure the internet connectivity of our clients
  • To help SA’s in organizing documents and files in our database
  • To assist Technical Team in monthly inventory
  • To assist IT Team in monthly maintenance
  • To assist technical team for installation

Salary : Php570.00 per day

Schedule :

  • 8 hour shift

Supplemental Pay :

  • 13th month salary

Ability to commute/relocate :

  • Pasig City: Reliably commute or planning to relocate before starting work (required)

Experience :

  • Technical Support: 1 year (preferred)

Language :

  • English (preferred)
IT Technical Support

Company: Strategic Networks, Inc. (Pasig, Palawan)

Posted today

Job Description

1st line ON-SITE support to internal staff and to customers who are experiencing issues with Windows desktop and laptops, printer configuration and WiFi connection. Create tickets and monitor the status of the issue. Strong knowledge of Windows Desktop Operating Systems and Microsoft Office & O365 Administration. Vendor Management and escalation to vendors for immediate resolution.

Job Type : Temporary

Contract length : 12 months

Salary : Php15,000.00 per month

Benefits :

  • Health insurance
  • Life insurance

Schedule :

  • Shift system

Supplemental Pay :

  • 13th month salary
Technical Support Representative / Customer

Posted today

Job Description

Orbit Teleservices offers a range of customer service and technical support roles.

  • 2k Non-Taxable Allowance
  • 20% Night Differential
  • 13th Month Pay
  • Monthly Incentives
  • Bonuses for Sales Account and Perfect Attendance Bonuses
  • Opportunities for Promotion
  • HMO through Maxicare
  • Freshers and Laterals: 4 dependents can be enrolled in our HMO after 6 months
  • Educational Reimbursement of 20,000 PHP Tuition Subsidy (For Travel Account only)

What you'll be doing?

  • Implement customer service programs when recommended
  • Measure and match up service levels when needed
  • Make guidelines to enhance operations and technical enhancements

Salary : Up to Php30,000 per month

Job Types : Full-time, Fresh graduate

Schedule :

  • 8 hour shift
  • Day shift
  • Flexible shift

Benefits :

  • Health insurance
  • Life insurance
  • Paid training

Location : Ortigas Pasig (reliably commute or relocate before starting work)

IT Technical Support Team Lead

Posted today

Job Description

Desktop Support Engineer Team Lead

  • Leads single point of contact for end users to receive support and maintenance within the desktop computing environment
  • Ensures optimal workstation performance by installing, diagnosing, repairing, maintaining, and upgrading hardware and equipment
  • Troubleshoots IT problem areas (in person, by telephone or via remote access) and provides end-user assistance
  • Supervises Technical Support team, manages escalation, ensures smooth communication of instructions from client

Qualifications :

  • Technical support and People Management skills
  • Willing to work in Ortigas Pasig
  • Flexible working hours/schedule
  • 1 year minimum as Senior IT / IT Team Lead
  • Full time position available

Education : Bachelor’s (preferred)

Experience : Senior IT / Team Lead: 1 year (preferred)

Start Asap Technical Support Representative

Posted today

Job Description

JOB SUMMARY Agents will receive inbound calls to assist client’s customers with operational technical support related to FIOS. The Agent is expected to meet and/or exceed established goals and participate in training programs. The level of support may change based on client needs.

  • Utilize client base tools to provide accurate responses
  • Suggestively sell client products and/or services
  • Follow-up and escalate resolution actions
  • Utilize chat services to troubleshoot
  • Troubleshoot and correct configuration errors
  • Additional duties as needed

Qualification :

  • HS graduate with minimum 6 months of call center experience
  • Excellent communication skills
  • Call center experience is an advantage
  • Technical Account background is an advantage

Benefits :

  • HMO on 3rd month plus 2 free dependents
  • Career development and growth
  • Competitive compensation

Location : 3/F Silver City, Frontera Verde, Pasig City

Salary : Up to Php21,000.00 per month

Schedule :

  • 8 hour shift

Application Questions :

  • Where are you currently residing?
  • How many months of BPO experience?
  • What is your Gmail address?
Technical Support Representative (20k Signing Bonus)

Posted today

Job Description

Concentrix

Customer Service Representative location: Quezon City. Responsibilities include delivering outstanding support, answering calls, and resolving customer inquiries. Salary up to Php27,000 with benefits and 13th month salary.

Technical Support Representative (Hybrid Work Set)

Company: i-Recruiter (Pasig, Palawan)

Posted today

Job Description

Handle and resolve customer inquiries, questions, complaints, and billing concerns with courtesy. Requirements include at least 1 year of Technical Support, VOIP knowledge, ability to work night shifts, and on-site work in Ortigas (Antel) or hybrid options.

Salary : Php35,000.00 per month

Benefits :

  • Additional leave
  • Health insurance
  • Promotion to permanent employee
  • Work from home

Location : Ortigas Pasig

Back Office Technical Support Tech Account & 100%

Company: Transec BPO Solutions, Inc. - Pasig, Palawan

Job Description

Why join our Transec team? Great environment, work-life balance, health and life insurance. Job objective: perform back-end and administrative tasks, some basic design using Photoshop, HTML, and CSS.

  • Utilize client’s proprietary software for back-end tasks
  • Some basic designing using Photoshop, HTML, and CSS

Qualifications :

  • Bachelors/College Degree; IT-related preferred
  • 1 year in BPO handling international accounts
  • Knowledge in HTML, CSS, Photoshop a plus
  • Good English writing and speaking
  • Willing to work night shifts

Job Types : Full-time, Permanent

Benefits :

  • Health and life insurance
  • Paid training
  • Promotion to permanent employee

Location : Pasig City

Technical Support for Websites - 100% Non-voice

Company: Transec BPO Solutions Inc. - Pasig, Palawan

Job Description

Responsibilities include pushing DNS records, adding code and thumbnails on Weebly sites. Requirements include a Bachelor’s in IT-related field, 1 year of technical troubleshooting, knowledge of HTML/CSS, and willingness to work night shifts.

Job Types : Full-time, Permanent

Benefits :

  • Health insurance
  • Paid training
  • Promotion to permanent employee

Location : Pasig City

Other Note

Locations vary; multiple roles available in Pasig, Ortigas, and surrounding areas. This posting includes various Screening Operations Support Specialist jobs in Pasig.

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