IT Technical Support

Job Description:As an L2 Technical Support Engineer, you will serve as a key escalation point for advanced hardware, software, and network-related issues. You will collaborate with internal teams to resolve complex technical problems, ensure excellent customer service, and maintain high service standards.Key Responsibilities:Provide advanced support for...

Position: Technical Support Level 1Work Location: RCBC Tower 2, MakatiWork Setup: Work-from-Office (Onsite)Work Shift: Night Shift (aligned with US hours)Qualifications:At least 1 year technical support and customer service experienceExperience with Zendesk and Microsoft OfficeMust possess excellent verbal and written communication skillsMust possess a...

Position: Technical Support Level 3Work Location: RCBC Tower 2, MakatiWork Setup: Work-from-Office (Onsite)Work Shift: Mid Shift (aligned with UK hours)Qualifications:Minimum 3 years of technical/application support and customer service experienceSQL experience required.NET experience desirableAWS & Azure hosting experience preferredExperience working with...

Overview IT Managers, Inc. is an IT Consulting Firm dedicated to providing cost-effective solutions for clients by delivering the right people with the right skills. We specialize in matching highly skilled professionals with businesses in need of IT expertise. Our focus is on optimizing our clients' technology investments and improving operational...

Work Setup: Full OnsiteLocation: Makati CityWe are seeking a Technical Lead to oversee and guide our technical teams in delivering high-quality solutions. The ideal candidate will bring strong leadership, technical expertise, and industry knowledge, particularly in the financial services domain.Qualifications:Experience:At least 2 years of experience in a...

Responsibilities Assist end user on all in scope request with focus on client satisfaction, service delivery quality and technical excellence. Overall responsible for the management, maintenance and provides technical support via onsite, phone, email and or remote on hardware and software issues, network diagnostic and repair. Must be able to coordinate with...

Salary: 80,000 Set up: Hybrid (2x a week onsite) Location: Makati City Schedule: Night Shift (9pm - 6am or 10pm - 7am) (M-F) Qualifications: - 2 years of professional experience in a technical support or IT role. - Basic understanding of Microsoft SQL Server and ability to write simple queries. ·- Familiarity with .NET applications and Microsoft...

Overview An on-site IT Technician ensures quick resolution of daily technical issues, minimizing downtime and keeping operations running smoothly. This role supports employee productivity, prevents small problems from escalating, and provides consistent, hands-on IT assistance during business hours—making it essential for maintaining business continuity....

Role DescriptionThis is a contract role for a Technical Recruiter at IT Managers, Inc. The Technical Recruiter will be responsible for the full-life cycle recruiting process, which includes sourcing candidates, conducting interviews, and managing the hiring process. This is a hybrid role, located in Makati, with some work from home acceptable. The recruiter...

Company DescriptionIT Managers, Inc. is an IT Consulting Firm dedicated to providing cost-effective solutions for clients by delivering the right people with the right skills. Our focus is on meeting client needs with precision and efficiency, ensuring optimal outcomes through strategic services. Based in Makati, we leverage a deep understanding of the...