Senior Lead, Business Development

Overview

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in sectors including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally, with a presence in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

TaskUs pursues growth through constant motion, exploring new technologies, handling challenges quickly, and maintaining consistency in a changing world. TaskUs offers competitive salaries and comprehensive benefits, with a People First culture reflected in departments such as Total Rewards, Wellness, HR, and Diversity, and supports internal mobility and professional growth.

Role context : Senior Lead, Business Development in Germany. This role drives strategic growth initiatives, develops new business opportunities, and establishes strong relationships with potential clients.

• Strategic Planning and Execution: Develop and implement a comprehensive business development strategy to achieve company growth objectives; identify and prioritize target markets, industries, and potential clients for BPO services; monitor market trends and competitive landscape to inform decisions.

• Business Development: Identify, prospect, and engage with potential clients to generate new business opportunities; build and maintain a robust pipeline of qualified leads through networking, referrals, cold calling, and industry events; lead end-to-end sales process including proposals, negotiations, and contract finalization.

• Relationship Management: Establish and maintain strong relationships with key stakeholders and decision-makers; serve as primary contact for prospective clients; collaborate with internal teams to develop customized solutions that meet client needs and drive value.

• Performance Metrics and Reporting: Set and track KPIs to measure effectiveness of activities; prepare regular reports on sales pipeline, conversion rates, and revenue forecasts for senior management; utilize CRM tools to manage and analyze customer interactions and data.

• 5 - 8 years of experience in business development, sales, or related roles; experience in the BPO industry is a plus.

• Excellent knowledge of the German market.

• Proven track record of achieving and exceeding sales targets and driving revenue growth.

• Experience in the retail and e-commerce sectors, with understanding of their needs and challenges.

• Strong understanding of BPO services, industry trends, and market dynamics.

• Excellent communication, negotiation, and presentation skills.

• Agile, self-starter who can work independently and collaboratively.

• Proficiency in CRM software and Microsoft Office Suite.

• Willingness to travel as needed for client meetings and industry events.

• Bachelor’s degree in Business Administration, Marketing, or a related field; MBA preferred.

• Remote

• Travel up to 40% to include international travel

TaskUs will neither solicit money from you during the application process nor require any form of payment to proceed with your application. Please ensure you communicate with only authorized TaskUs recruiters.

TaskUs believes innovation and high performance come from people of diverse backgrounds. We welcome applicants from different demographics and circumstances. We are committed to equal access to opportunities and will provide reasonable accommodations in the hiring process upon request.

We invite you to explore career opportunities and apply through the provided URL: