Sales Specialist- Inbound

2 weeks ago

Manila, Philippines AD&V Business Consultancy Full time

Step into a start-up that’s setting new standards in freight and brokerage. Our client is seeking passionate professionals ready to contribute to a culture of growth, innovation, and excellence. Be part of their pioneering team — explore open roles today. Job Requirements Respond promptly to inbound inquiries via phone, email, chat, and web forms Qualify leads and assess customer requirements for freight, warehousing, or supply chain services Provide accurate quotes and service information based on company capabilities Collaborate with operations and account management teams to ensure smooth service delivery Follow up with prospects to nurture relationships and close deals Identify upselling or cross-selling opportunities within inbound inquiries Stay updated on logistics trends, pricing models, and service offerings Understand customer needs and provide technical expertise and solutions to address their requirements Build and maintain network to identify and develop potential business opportunities. Support the marketing team and actively participate in company marketing initiatives to contribute to brand awareness, client engagement, and promotional campaigns. Perform ad hoc tasks as assigned to support the company’s operational and strategic needs. Job Qualifications Bachelor’s degree in Marketing, Business Administration, Customs Administration Logistics, or related field. 3 to 5 years of experience in inbound sales, preferably in freight forwarding, custom brokerage, or logistics industry. Strong understanding of international/local shipping, customs procedures, and Philippine logistics regulations. Excellent negotiation, and project management skills. Acts with initiative and responsibility, approaching challenges with an owner’s mindset. Skills Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM Tools Strong organizational and time-management abilities. Excellent communication and interpersonal skills. Good command of the English language, both oral and written, with the ability to convey information clearly and professionally to clients. Proficient in social media management and the use of digital marketing tools for brand engagement and promotion. High level of integrity and professionalism. Customer-focused. Resourceful, creative, detail-oriented, and organized, with the ability to meet deadlines efficiently. Innovative mindset and a passion for continuous learning. Adaptable and quick to learn new approach to improving tasks. Collaborative team player with a positive and proactive attitude towards internal and its community. Reliable, trustworthy, and able to work under minimal supervision. #J-18808-Ljbffr

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