Call Center Representative

4 days ago

Cagayan de Oro, Philippines MicroSourcing Full time

Call Center Representative (Intermediate) Position: Call Center Representative (Intermediate) Location: SM CDO Downtown You'll have: Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities. Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements. Career Growth: Take advantage of opportunities for continuous learning and career advancement. Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture. Overview We’re looking for motivated callers to follow up with business owners who applied for a line of credit. You'll use our CRM and dialer system to make calls, read from a script, and send pre-created emails to potential clients. Responsibilities Call business owners using our CRM and dialer Follow a provided call script Send pre-written follow-up emails Log all activity and notes in the CRM Requirements Previous experience in telemarketing, loan processing, or financial product outreach Comfortable making outbound calls Basic computer and CRM navigation skills Clear communication and attention to detail Preferred Skills Experience working with small business owners or B2B clients. About MicroSourcing With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines. MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive. For more information, visit #J-18808-Ljbffr

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