Massive hiring Call Center Agents

2 days ago

Cagayan de Oro, Northern Mindanao, Philippines TalentSync Training and Development Full time ₱150,000 - ₱300,000 per year

We are seeking enthusiastic and customer-focused Call Center Agents to join our team at our Cagayan de Oro site. As a Call Center Agent, you will be the voice of our company, providing excellent customer service and support to our valued clients.

This is a full-time role, offering competitive pay and benefits, as well as opportunities for career growth and development.

Key responsibilities

  • Answering inbound calls from customers in a timely and professional manner
  • Providing exceptional customer service by listening to customer needs and offering effective solutions
  • Accurately documenting customer interactions and following up on any outstanding issues
  • Maintaining a positive, upbeat attitude and providing a friendly customer experience
  • Adhering to company policies, procedures, and quality standards
  • Participating in training and development programs to continuously improve skills and knowledge

What we're looking for

  • A passion for customer service and a strong desire to help others
  • Excellent communication skills, both verbal and written
  • Strong problem-solving and critical thinking abilities
  • Previous experience in a call center or customer service role is preferred, but not required
  • A positive, resilient, and adaptable attitude

If you are excited to join a growing and innovative company and make a difference in the lives of our customers, we encourage you to apply now

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