Training and Quality Lead

At XtendOps, we are seeking a detail-oriented and proactive Training and Quality Specialist to drive excellence in our BPO team. As the ideal candidate, you will be responsible for designing, delivering, and evaluating training programs to ensure agents meet performance standards.This role involves conducting quality audits, providing constructive feedback,...

XtendOps is a leading provider of BPO services, seeking a detail-oriented Training and Quality Expert to join our team. This role requires strong communication skills, an eye for detail, and the ability to work collaboratively to achieve operational excellence.Key Responsibilities:Develop and deliver training sessions for new hires and ongoing employee...

LOCATION: CEBU, PHILIPPINESJOB TITLE: TRAINING MANAGERRoles & Responsibilities:• Manage Process and Non Domain training delivery .• Help to improve Operations performance on quality and production targets by ensuring training effectiveness and addressing skill gaps.• Manage Training Throughput.• Participate and contribute in client calls (ABR's,...

**Job Overview**HGS Offshore Staffing Solutions is seeking an experienced Expert Training Quality Specialist to join our team. In this role, you will be responsible for developing expertise in claims management, analyzing training and quality needs, and ensuring compliance with quality expectations.**Key Responsibilities:**Claims Management Expertise:...

Job Description: We are seeking a detail-oriented and proactive Training and Quality Specialist to join our BPO team. The ideal candidate will be responsible for designing, delivering, and evaluating training programs to ensure agents meet performance standards. Additionally, the role involves conducting quality audits, providing feedback, and implementing...

XtendOps Cebu, Central Visayas, PhilippinesTraining and Quality SpecialistJob Description:We are seeking a detail-oriented and proactive Training and Quality Specialist to join our BPO team. The ideal candidate will be responsible for designing, delivering, and evaluating training programs to ensure agents meet performance standards. Additionally, the role...

Overview:Linda Hausermann & Associates is a professional services firm that provides high-quality training solutions to clients in the financial sector.We are seeking an experienced Training Manager to join our team and lead the development of training programs for our clients.The ideal candidate will have a strong background in banking operations and...

We value a work environment that fosters growth and development at Continuum Global Solutions, LLC. Our mission is to empower employees to reach new heights while growing our business to make a global impact.About the Job:The Training Operations Lead drives improvement in training effectiveness by overseeing programs. This line management position has direct...

Job Responsibilities:Conduct quality inspections and audits to maintain product quality standards.Ensure compliance with regulatory requirements and company policies.Assist in implementing continuous improvement initiatives to enhance quality processes.Conducting inspections, testing raw materials and finished products, and maintaining compliance with...

**Job Description**We are looking for a highly skilled Engineering and Maintenance Lead to join our team at Kings Quality Foods, Inc.In this role, you will be responsible for overseeing the engineering and maintenance functions, including developing and implementing maintenance plans, conducting root cause analysis, and ensuring compliance with regulatory...

About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

Company OverviewSmart Food Safe is a leading provider of innovative technology solutions for Quality, Food Safety, Regulatory, and Traceability management. Our commitment to affordability and cutting-edge technology empowers businesses of all sizes to achieve excellence in food safety and quality management.Job DescriptionThis is a full-time remote role for...

We are seeking a highly motivated Training and Quality Specialist to join our BPO team at XtendOps. This role offers an excellent opportunity to develop and deliver engaging training sessions that drive agent performance and improve overall service delivery.The successful candidate will be responsible for developing and delivering training sessions,...

Nezda is actively looking for a Quality Team Lead.Qualifications:2 to 3 years of experience in quality assurance in a BPO setup.Experience as a QA Team Lead.Six Sigma Green Belt certified or trained resource with domain experience is an advantage.Excellent communication skills in English.Good knowledge of Audit and Evaluation function.Job...

Job Description:JobsAvenuePH is currently seeking a Quality Improvement Lead to join our team. As a key member of our organization, you will be responsible for leading our QA team in delivering exceptional customer experiences.Responsibilities:Develop and implement quality assurance strategies to drive business growth and customer satisfaction.Lead the...

At Wipro Technologies, we are committed to delivering high-quality services that meet our clients' needs. As a Quality Assurance Lead, you will play a critical role in ensuring compliance and quality of processes within an account.Key ResponsibilitiesProcess Quality Audits:Develop audit plans as per SOPs and allocate reviews to analysts.Monitor audits to...

We are looking for a highly motivated Quality Management Lead Consultant to join our team at Wipro Technologies. In this role, you will be responsible for ensuring the effective execution and delivery of our quality program.About the RoleThe successful candidate will be responsible for managing, coordinating, and facilitating new partner team lead/specialist...

The Lead Quality Auditor role at Nezda Global offers a unique opportunity to leverage your expertise in quality assurance to drive operational excellence.Responsibilities:Conduct regular audits and quality checks to ensure compliance with pre-set standards and policies.Identify areas for improvement and develop corrective actions to address these.Collaborate...

The QA Lead is responsible for ensuring consistent quality standards within the organization by overseeing QA processes and implementing continuous improvement initiatives.Key Responsibilities:Lead and manage the QA team to ensure compliance with quality standards.Develop, implement, and continuously improve QA processes, methodologies, and tools.Conduct...

We are looking for a highly skilled Training and Quality Lead to join our team at Antasis Inc. - Cebu City.About the RoleThis position involves designing and delivering training programs, conducting coaching sessions, and implementing quality assurance frameworks.Key Responsibilities:Develop and execute training initiatives that enhance agent performance and...