Training and Quality Specialist

Job Description: We are seeking a detail-oriented and proactive Training and Quality Specialist to join our BPO team. The ideal candidate will be responsible for designing, delivering, and evaluating training programs to ensure agents meet performance standards. Additionally, the role involves conducting quality audits, providing feedback, and implementing...

Are you an experienced Training & Quality Specialist with a strong background in the BPO industry? We're looking for a highly skilled professional to lead training initiatives and drive quality assurance in a fast-paced customer service environment.Role Overview:As a Training & Quality Specialist, you will be responsible for developing and implementing...

Are you an experienced Training & Quality Specialist with a strong background in the BPO industry? We're looking for a highly skilled professional to lead training initiatives and drive quality assurance in a fast-paced customer service environment. Role Overview: As a Training & Quality Specialist , you will be responsible for developing and...

At XtendOps, we are seeking a detail-oriented and proactive Training and Quality Specialist to drive excellence in our BPO team. As the ideal candidate, you will be responsible for designing, delivering, and evaluating training programs to ensure agents meet performance standards.This role involves conducting quality audits, providing constructive feedback,...

**Job Overview**HGS Offshore Staffing Solutions is seeking an experienced Expert Training Quality Specialist to join our team. In this role, you will be responsible for developing expertise in claims management, analyzing training and quality needs, and ensuring compliance with quality expectations.**Key Responsibilities:**Claims Management Expertise:...

We are seeking a highly motivated Training and Quality Specialist to join our BPO team at XtendOps. This role offers an excellent opportunity to develop and deliver engaging training sessions that drive agent performance and improve overall service delivery.The successful candidate will be responsible for developing and delivering training sessions,...

Job Responsibilities:Conduct quality inspections and audits to maintain product quality standards.Ensure compliance with regulatory requirements and company policies.Assist in implementing continuous improvement initiatives to enhance quality processes.Conducting inspections, testing raw materials and finished products, and maintaining compliance with...

XtendOps is a leading provider of BPO services, seeking a detail-oriented Training and Quality Expert to join our team. This role requires strong communication skills, an eye for detail, and the ability to work collaboratively to achieve operational excellence.Key Responsibilities:Develop and deliver training sessions for new hires and ongoing employee...

Company OverviewSmart Food Safe is a leading provider of innovative technology solutions for Quality, Food Safety, Regulatory, and Traceability management. Our commitment to affordability and cutting-edge technology empowers businesses of all sizes to achieve excellence in food safety and quality management.Job DescriptionThis is a full-time remote role for...

BPO TRAINER OR TRAINING SPECIALISTJob Overview:We are seeking a BPO Trainer or Training Specialist with at least 2 years of experience in the field. The ideal candidate will possess excellent communication skills and a strong personality.Salary: Up to 35K with benefitsMinimum Requirements:Minimum of 2 years college level education2-3 years of experience as a...

LOCATION: CEBU, PHILIPPINESJOB TITLE: TRAINING MANAGERRoles & Responsibilities:• Manage Process and Non Domain training delivery .• Help to improve Operations performance on quality and production targets by ensuring training effectiveness and addressing skill gaps.• Manage Training Throughput.• Participate and contribute in client calls (ABR's,...

Role OverviewThe Training Program Specialist will play a critical role in designing, developing, and delivering high-quality training programs to employees. This position requires a strong background in adult education, instructional design, and training delivery.Main Responsibilities:Develop training programs that meet the organization's goals and...

XtendOps is committed to delivering exceptional service excellence, and we are seeking a highly skilled Training Specialist to join our team. The ideal candidate will have previous experience in training or quality assurance within a BPO environment.Job Responsibilities:The role involves designing, developing, and delivering training programs to ensure...

XtendOps is seeking a dedicated Training and Quality Specialist to drive excellence in our BPO team. This role requires a detail-oriented individual with strong communication skills and an eye for detail.The successful candidate will be responsible for designing, delivering, and evaluating training programs to ensure agents meet performance standards....

**About the Role:**We are looking for a Senior Training Specialist to join our team at Gratitude Philippines. As a key member of our training department, you will be responsible for developing and delivering training programs to meet the needs of our clients.Key Responsibilities:Develop and deliver training programs to meet client needsCollaborate with...

Job Description: Senior Quality SpecialistLinda Hausermann & Associates is seeking a highly skilled Senior Quality Specialist to join our team.About the Job:The Senior Quality Specialist will play a critical role in ensuring that all quality standards are met, and that our customers receive exceptional service.Main Responsibilities:Quality Management:...

Job OverviewThe role of a Sales Training Development Specialist at Taft Properties involves designing and implementing effective training programs for the sales team. This position requires strong critical thinking skills, excellent interpersonal skills, and expertise in sales training methodologies.Key Responsibilities:Develop and deliver training sessions...

XtendOps is hiring a skilled Training and Quality Specialist to drive operational excellence in our BPO team. The ideal candidate will be responsible for creating and implementing effective training programs to enhance service delivery.Key Responsibilities:Design and deliver high-quality training sessions for agents to improve their performance.Conduct...

Job Overview:RSD Human Resource Management Consultancy is seeking an experienced BPO Trainer or Training Specialist to join our team. As a Training Specialist, you will be responsible for designing and delivering training programs for process trainers, creating and revising training curriculums and refreshers, and developing and implementing adult learning...

Arch Global Services (Philippines) Inc. is committed to supporting the goals of its divisions through exceptional service delivery.Job DescriptionWe are seeking a highly skilled Training and Development Specialist to join our team, responsible for planning and recommending training procedures to enhance our training curriculum, delivery, and organizational...