Accounts Receivable Specialist

GPC Philippines Corporation is currently seeking a Billing & Accounts Receivable Specialist for a US-based client. This position will work Philippine daytime hours (typically 8:00 AM to 5:00 PM PHT) and is applicable to Philippine-based legal residents and citizens only.

The Billing & Accounts Receivable Specialist will play a key role in managing billing operations, accounts receivable, and collections for a growing global business. This position requires exceptional English communication skills, as the specialist will occasionally make collection calls to clients. Politeness, professionalism, and a mastery of language are critical, ensuring all interactions reflect positively on the company while supporting strong client and vendor relationships. Responsibilities include generating accurate invoices, reconciling accounts, monitoring AR aging, and following up on outstanding balances. The specialist will also support cash application, billing process improvements, and month-end close activities. This role requires a detail-oriented and proactive professional who can thrive in a fast-paced environment, work independently, and collaborate across finance, sales, and operations teams.

• Generate, process, and review invoices for SaaS subscriptions and professional services, ensuring accuracy and timeliness
• Manage AR functions including cash application, account reconciliations, and monitoring of AR aging reports
• Perform proactive and polite collections efforts via email and occasional phone calls, always maintaining professionalism and client trust
• Research, reconcile, and resolve billing discrepancies, short payments, and unapplied cash
• Prepare and distribute customer statements, recommending adjustments, write-offs, or escalation when necessary
• Maintain and update vendor and customer records in ERP (NetSuite) and CRM (Salesforce) systems
• Partner with Sales, Deal Desk, Customer Success, and Finance to streamline billing and collections processes
• Assist with compliance and audit support, providing necessary documentation and reconciliations
• Support month-end close by preparing AR reconciliations, reporting on collections performance, and contributing to overall financial accuracy
• Contribute to process improvement initiatives, identifying opportunities to strengthen billing, AR, and cash application workflows

• Bachelors degree in Accounting, Finance, or related field preferred
• 3-5 years of experience in billing, accounts receivable, or a related finance role (SaaS or technology industry a plus)
• Proficiency in ERP and CRM systems such as NetSuite and Salesforce with advanced MS Excel skills
• Strong attention to detail, accuracy, and analytical skills with the ability to identify trends and anomalies
• Exceptional written and verbal English communication skills with the ability to handle client-facing calls politely and professionally
• Customer service mindset with proven ability to build positive relationships across internal teams and external clients
• Self-motivated, dependable, and able to work independently in a fast-paced global environment

• Full-time legal work
• Competitive Base Pay
• 13th Month Pay
• Night Differential: Additional pay for night shifts (10 PM - 6 AM PHT)
• Weekend and Holiday Overtime: Premium rates for weekend and holiday work
• Internet Stipend: Monthly allowance for internet expenses
• Generous HMO Coverage: Health coverage for you and 1 more dependent
• Paid Time Off: Includes up to 10 days of sick and holiday leave annually, plus 19 days of Philippine public holidays in 2025
• Provided Equipment: All essential tools and equipment supplied for your success

Note: This is fully remote work; however, you need a clean, quiet workplace with a fast internet connection.

• Seniority level: Mid-Senior level
• Employment type: Full-time