Business Growth Manager

Overview

Mploy Outsourcing Solutions, Inc. is a fast-growing offshoring and outsourcing company that helps Australian and other global businesses build exceptional remote teams in the Philippines.

This role is ideal for a commercially minded leader who can execute growth strategies, drive revenue outcomes, and mentor a results-focused sales team. You’ll be responsible for overseeing the end-to-end sales funnel—from lead generation to closing—and ensure we’re consistently reaching the right clients with the right solutions.

• Uncapped Commission & Incentives - Earn as much as you want — the more closed deals you set, the higher your payout. No limits, no ceilings. High output = high earnings
• Fixed Day Shift Schedule - Enjoy a consistent Monday to Friday dayshift — great for maintaining work-life balance.
• Engaging Company Culture - Join a fun, supportive environment with regular team engagement activities like birthday and work anniversary celebrations, monthly events, and wellness check-ins.
• Annual Team Building Trips - We take our team bonding seriously (and enjoyably) — we\'ve recently been to Palawan and Boracay, and we’re already planning our next getaway
• Comprehensive Benefits Package
  • Government-mandated contributions (SSS, PhilHealth, Pag-IBIG)
  • HMO coverage for you and one dependent
  • 25 leave credits annually, with a cash conversion option
  • Pro-rated 13th month pay
  • Non-taxable allowances included
  • And more

Sales & Client Growth:

• Develop and execute strategies to grow our client base across Australia, New Zealand, and other global markets, focusing on small to medium enterprises.
• Manage the sales team in preparing outreach campaigns, proposals, and pitches to win new business.
• Lead client-facing meetings or presentations, especially with high-potential accounts.
• Ensure consistent pipeline growth and conversion by monitoring sales activities and results.
• Foster long-term relationships with prospective and existing clients to support account retention and upselling opportunities.

Team Management & Leadership

• Directly manage a team of Sales professionals.
• Provide coaching, performance reviews, and hands-on support to help the team meet KPIs and targets.
• Align sales efforts with company goals and regularly report on team metrics, wins, and areas of improvement.
• Collaborate with marketing to support campaigns and events that drive lead engagement.

Strategy & Market Insights

• Monitor market trends, competitor activity, and client behaviours across the AU/NZ offshoring space.
• Translate insights into actionable strategies that enhance positioning and sales messaging.
• Recommend process improvements to optimise outreach, lead quality, and conversion rates.

Collaboration & Cross-Function Support

• Work closely with the Recruitment and Operations teams to ensure client expectations are well-communicated and delivered.
• Maintain smooth handovers from sales to client onboarding, ensuring seamless client experience.

• Minimum 7 years of progressive experience in business development, sales strategy, or client acquisition, with at least 3 years in a leadership or team management role—preferably within the outsourcing, offshoring, BPO, or professional services industry.
• Proven track record of driving new business, building strong client relationships, and achieving or exceeding sales targets—particularly within the Australian and New Zealand SME markets.
• Strategic and proactive thinker with a strong entrepreneurial mindset; someone who takes initiative, works with urgency, and consistently finds ways to create opportunities.
• Highly motivated, results-driven, and confident in navigating ambiguity—an all-rounder who thrives in a fast-paced, evolving business environment.
• Strong leadership and mentoring skills, with the ability to inspire, manage, and grow a high-performing team.
• Excellent communication, negotiation, and presentation skills with a natural ability to build rapport and influence stakeholders at all levels.
• Comfortable working independently with minimal supervision, while also collaborating cross-functionally with internal teams (Recruitment, Marketing, Operations).
• Bachelor’s degree in Business Administration, Marketing, Entrepreneurship, or a related field; a Master’s degree or MBA is an advantage.
• Certifications in sales, business development, or strategic management (e.g., Certified Sales Professional, HubSpot Sales, Strategic Business Development) are a strong plus.
• Proficiency in CRM systems (e.g., HubSpot), MS Office, and other tools relevant to business development and lead tracking.
• Experience working with or supporting Australian clients is highly preferred.
• Must have a strong sense of ownership, accountability, and a \"get things done\" attitude.

• Mid-Senior level

• Full-time

• Other

• IT Services and IT Consulting