HR Supervisor

3 weeks ago

Pasig, Philippines Value Care Health Systems, Inc Full time

Job Duties and Responsibilities 1. Team Supervision and Support

  • Guide, mentor, and supervise HR Partners/Specialists in designated SPOC areas.
  • Conduct regular performance reviews and provide coaching for skills improvement.
  • Ensure HR team members meet operational expectations and service levels.
2. Employee Relations and Issue Management
  • Address and escalate high-risk or complex employee relations issues to the HR Manager or CPO.
  • Monitor case handling to ensure timely and compliant resolution of HR concerns.
  • Maintain confidentiality and integrity in all HR-related matters.
3. Policy Implementation and Compliance
  • Ensure consistent implementation of HR policies, processes, and procedures across assigned divisions.
  • Monitor adherence to labor laws, company policies, and compliance requirements.
  • Prepare or validate documentation required for HR compliance and audits.
4. HR Program Execution and Coordination
  • Lead division-specific HR initiatives such as employee engagement activities, performance evaluations, and training programs.
  • Tailor HR programs to the unique needs of each division while ensuring alignment with corporate HR strategies.
  • Coordinate with other HR clusters and cross-functional teams for smooth program execution.
5. Stakeholder Engagement and Liaison
  • Act as the main HR point of contact for assigned divisions.
  • Collaborate with department heads to understand workforce requirements and provide proactive HR solutions.
  • Provide regular updates and reports to the HR Manager regarding HR operations, initiatives, and escalations.
Job Qualifications
  • Bachelor’s degree in Human Resource Management, Psychology, Business Administration, or related field
  • At least 3 to 5 years of relevant HR experience, with at least 2 to 3 years in a supervisory or team lead capacity
  • Hands-on experience in ALL HR facets, including:
    • Talent Acquisition, Onboarding and Training and Development
    • Employee and Labor Relations
    • Performance Management and Employee Engagement
    • Compensation & Benefits Coordination
    • Experience in policy implementation and HR program execution and Organizational Development
    • Exposure to HRIS or digital HR tools is preferred
  • Technical Skills:
    • Solid knowledge of Philippine Labor Code and DOLE regulations
    • Ability to analyze HR metrics and prepare reports for management
    • Competence in conflict resolution, grievance handling, and disciplinary processes
    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HR documentation
  • Core Competencies:
    • Team Leadership: Can supervise HR Partners/Specialists and provide guidance on operational issues
    • Problem-Solving & Decision-Making: Capable of resolving HR concerns and escalating high-risk cases as needed
    • Communication & Stakeholder Management: Effectively coordinates with department heads and employees
    • Policy and Process Compliance: Ensures consistent application of HR policies across divisions.
    • Adaptability and Collaboration: Works efficiently in a fast-paced, cross-functional environment
Working Conditions
  1. Office-based – 100% Work On Site
  2. May require extended hours during audits or regulatory reporting.
  3. Fast-paced environment with high levels of accountability and responsibility.
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