
HR Supervisor
1 day ago
Job Duties and Responsibilities 1. Team Supervision and Support
- Guide, mentor, and supervise HR Partners/Specialists in designated SPOC areas.
- Conduct regular performance reviews and provide coaching for skills improvement.
- Ensure HR team members meet operational expectations and service levels.
- Address and escalate high-risk or complex employee relations issues to the HR Manager or CPO.
- Monitor case handling to ensure timely and compliant resolution of HR concerns.
- Maintain confidentiality and integrity in all HR-related matters.
- Ensure consistent implementation of HR policies, processes, and procedures across assigned divisions.
- Monitor adherence to labor laws, company policies, and compliance requirements.
- Prepare or validate documentation required for HR compliance and audits.
- Lead division-specific HR initiatives such as employee engagement activities, performance evaluations, and training programs.
- Tailor HR programs to the unique needs of each division while ensuring alignment with corporate HR strategies.
- Coordinate with other HR clusters and cross-functional teams for smooth program execution.
- Act as the main HR point of contact for assigned divisions.
- Collaborate with department heads to understand workforce requirements and provide proactive HR solutions.
- Provide regular updates and reports to the HR Manager regarding HR operations, initiatives, and escalations.
- Bachelor’s degree in Human Resource Management, Psychology, Business Administration, or related field
- At least 3 to 5 years of relevant HR experience, with at least 2 to 3 years in a supervisory or team lead capacity
- Hands-on experience in ALL HR facets, including:
- Talent Acquisition, Onboarding and Training and Development
- Employee and Labor Relations
- Performance Management and Employee Engagement
- Compensation & Benefits Coordination
- Experience in policy implementation and HR program execution and Organizational Development
- Exposure to HRIS or digital HR tools is preferred
- Technical Skills:
- Solid knowledge of Philippine Labor Code and DOLE regulations
- Ability to analyze HR metrics and prepare reports for management
- Competence in conflict resolution, grievance handling, and disciplinary processes
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HR documentation
- Core Competencies:
- Team Leadership: Can supervise HR Partners/Specialists and provide guidance on operational issues
- Problem-Solving & Decision-Making: Capable of resolving HR concerns and escalating high-risk cases as needed
- Communication & Stakeholder Management: Effectively coordinates with department heads and employees
- Policy and Process Compliance: Ensures consistent application of HR policies across divisions.
- Adaptability and Collaboration: Works efficiently in a fast-paced, cross-functional environment
- Office-based – 100% Work On Site
- May require extended hours during audits or regulatory reporting.
- Fast-paced environment with high levels of accountability and responsibility.
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