Talent Acquisition Manager Manila

Our friendly, energetic, and ambitious team is currently looking for a key member as a Talent Acquisition Manager. The chosen candidate will play an integral part in the development of our existing facility and set a new benchmark. The Talent Acquisition Manager is responsible for making recruitment plans and delivery along with planning, sourcing, hiring and managing the candidate’s pipeline. The role is expected to exhibit self-discipline and autonomy in all work efforts and is generally guided by an HR leader.

• Strategic Planning: Develop and execute a comprehensive talent acquisition strategy for bulk hiring. Collaborate with senior management to align recruitment goals with organizational objectives. Analyze workforce trends, market conditions, and industry best practices to inform recruitment strategies.
• Team Leadership: Lead and mentor a high-performing talent acquisition team, providing guidance and support in achieving hiring targets. Foster a collaborative and positive work environment that promotes innovation and continuous improvement.
• Recruitment Process Optimization: Design and streamline efficient and effective recruitment processes tailored for bulk hiring. Utilize/implement technology solutions to enhance the recruitment process and improve overall candidate experience.
• Sourcing and Outreach: Utilize various channels to source a large volume of qualified candidates, including job boards, social media, networking events, and industry partnerships. Develop and maintain relationships with recruitment agencies, colleges, and other talent pipelines relevant as per local market.
• Candidate Assessment and Selection: Implement rigorous screening processes and assessment tools to identify quality candidates efficiently. Collaborate with hiring managers regularly to ensure alignment on candidate profiles and hiring criteria.
• Employer Branding and Candidate Experience: Enhance the organization’s employer brand within the contact center industry to attract top talent. Develop and execute employer branding initiatives, including participation in industry events and forums, ensuring a high level of candidate experience.
• Data Analysis and Reporting: Track and analyze recruitment metrics to evaluate the effectiveness of talent acquisition strategies. Provide regular reports to senior management on key performance indicators and recruitment outcomes to maximize the ROI.
• Measures of Success: 1) Fulfillment within TAT, 2) Source Mix, 3) Hiring Conversions, 4) Hiring Manager Experience, and 5) Candidate Experience.

• Candidates should have 10-15 years of rich work experience in the relevant TA domain.
• Strong understanding of local/regional laws and nuances related to recruitment.
• Proven ability to work creatively and analytically in a problem-solving environment.
• Strong professional presence and ability to work effectively with senior business leaders to influence and make significant decisions.
• Experience with developing and executing strategies to build a diverse workforce.
• Ability to adapt communication style to the style of others, developing rapport and staying calm under pressure.
• Bachelor’s Degree or Master’s Degree in HR/Social Work from top business schools.
• Exceptional Excel and PowerPoint skills.
• Strong focus on delivery and results with high energy levels.
• Experience of working in a fast-paced environment.
• Strong negotiation skills, including internally within the company and with customers or suppliers.
• Experience in global team collaboration and/or relevant experience.
• High process orientation and strong analytical skills.
• Strong business understanding.

• Very competitive compensation package – negotiable based on demonstrated experience.
• Engagement with a major international group.
• Hands-on experience with industry-defining innovative trends.
• Guaranteed growth for interested individuals.
• International and multicultural experience.
• Unlimited professional development.
• Modern office with all facilities and relaxation areas, located in one of the best and most advanced business areas in Manila.