Lead, Talent Acquisition

At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe. The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. Our values Win as One. Delight Customers. Deliver Great Outcomes. About the role The Lead, Talent Acquisition will play a critical role in attracting, hiring, and retaining top talent across business functions and operational support areas. As Auctane’s Manila office continues to grow, this role will serve as a consultative partner to HR and business leaders—balancing strategic insight with hands-on recruiting execution. Leveraging deep expertise in the Manila talent market, the Lead will build strong pipelines, manage end-to-end recruitment delivery, and champion an exceptional candidate experience that aligns with Auctane’s business objectives. About the team At Auctane, our Global Talent Acquisition team plays a key role in shaping the company’s future by attracting and hiring exceptional talent around the world. We are a collaborative and forward-thinking group of Talent Partners based across the US, Spain, Poland, the UK, and the Philippines , working together to support a diverse portfolio of brands and business units. We see ourselves as strategic partners to the business — not just filling roles, but helping leaders build high-performing teams that drive impact. We combine data-driven recruiting strategies with a human touch, ensuring every candidate experience reflects Auctane’s values of connection, innovation, and integrity. As part of this team, you’ll have the opportunity to add real value , influence hiring decisions , and help shape our global talent strategy as we continue to grow and scale. If you’re passionate about recruiting, partnership, and delivering excellence, you’ll fit right in What will you be doing? Partner with HR and operational leaders to understand evolving business needs, workforce plans, and role requirements. Act as a subject matter expert on the Manila labor market, providing insights on talent trends, availability, and competitive compensation. Lead and manage the full recruitment lifecycle, from sourcing and screening to interviewing and offer negotiation, to deliver results while aligning with Auctane’s global TA process and ensuring data hygiene and documentation. Deliver a seamless candidate experience through timely communication, professionalism, and engagement. Build proactive talent pipelines through referrals, networking, direct sourcing, and strategic partnerships. Support hiring across a range of business functions and operational support areas, with flexibility to adapt as the Manila office scales. Provide data-driven hiring insights, dashboards, and talent reports to inform business decisions and optimize processes. Partner with HR and managers on onboarding and integration to support long-term employee retention and performance. What are we looking for? Extensive experience as a Talent Acquisition Partner, Recruiter, or similar role, with a strong focus on the Manila market. Demonstrated success hiring across diverse business and operational functions. Strong consultative and stakeholder management skills with the ability to influence senior leaders. Deep understanding of Manila’s labor landscape, talent pools, and cultural nuances. Experience working with or supporting US-based companies or multinational organizations strongly preferred. Proven track record managing high-volume and specialized searches with speed, accuracy, and quality. Excellent communication, organizational, and relationship-building skills. Ability to work independently while collaborating across HR, business, and leadership teams. What will make you stand out? Being a consultative talent partner who can balance strategy with hands-on delivery. Someone who thrives in a growing, fast-evolving environment, demonstrating adaptability and resilience. Strong business acumen and the ability to quickly understand various functions to develop effective hiring strategies. Being a relationship-builder who can influence and collaborate with HR, operational leaders, and senior stakeholders. Being a market expert who is curious, data-driven, and resourceful in solving talent challenges. Being a proactive recruiter who is passionate about building meaningful candidate relationships and long-term pipelines. The Tech Proficiency with Greenhouse (ATS) or similar applicant tracking systems. Experience using JobStreet or other Philippines-based job boards and sourcing platforms. Strong proficiency in Google Workspace (Docs, Sheets, Slides, Gmail, Calendar) for collaboration, reporting, and documentation. Comfortable adopting new recruiting technologies and tools to drive efficiency and scalability What do we offer? 1. Health & Well-being Tiered Maximum Benefit Limit (MBL) based on job level. Comprehensive coverage for the employee and up to two (2) dependents. Access to confidential counseling and support services for mental health and personal challenges. Initiatives and resources designed to promote physical and mental well-being. 2. Financial Security & Compensation Enhancements Financial protection for your loved ones. Accidental Death and Dismemberment (AD&D) Insurance: Additional financial protection in the event of accidental death or dismemberment. Meal and Clothing Allowance: Up to 3,000 PHP per month for meal and clothing expenses. Bonuses and Supplemental Income: Opportunity to earn extra wages through company contests and incentives. 3. Time Off & Work-Life Balance 15 paid vacation days per year, with additional days increasing with tenure. 15 paid sick days per year. Observation of statutory national and local holidays. Supportive leave in times of personal loss. 4. Professional Development & Recognition Support for continuous learning and professional development. Incentives for recommending great talent to join the team. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary and will be kept confidential. This information will not influence hiring decisions. If you want to learn more, visit the U.S. Department of Labor’s OFCCP website. As set forth in Auctane’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under applicable law. This posting is intended to comply with applicable EEO and affirmative action requirements. The information collected is used solely for compliance and reporting purposes. #J-18808-Ljbffr