Insurance Coordinator
4 days ago
Position Insurance Coordinator Location 1880 Eastwood Libis, Quezon City, Philippines Work Setup & Shift Nightshift-Onsite Benefits Competitive compensation above market Healthcare coverage from day one (plus dependents) Paid time off with cash conversion Group life insurance Performance bonuses Collaborative work environment with company-sponsored events Flexible arrangements for work‑life harmony Continuous learning and career advancement opportunities Inclusive culture celebrating diversity Responsibilities Customer service: Effectively communicate with customers and vendors utilizing all forms of communication. Pipeline management: Utilize reports to prioritize dockets, assisting the processing team in moving dockets to the closing team. Compliance: Ensure adherence to company policies, industry regulations, and legal requirements while conducting processing activities. Knowledge and skill development: Continuously grow knowledge and develop effective customer‑service and pipeline‑management skills. Processing experience: Familiarity with US real‑estate and/or mortgage processing. Order, upload, and organize insurance documents using Point systems and other applications. Review homeowner, flood, and condo master insurance policies for accuracy and adequate coverage. Manage a pipeline of files in a timely and accurate manner. Communicate and follow‑up with homeowners promptly to obtain necessary documentation and assist with any issues related to property insurance. Communicate and follow‑up with insurance companies to effectively manage the insurance order. Effectively elevate any insurance‑order issues to the appropriate parties. Work with cross‑functional teams (processors, closers, and funders) to successfully bring an application to close. Assist the servicing department with amending the loss payee once funding has occurred. Preferred Qualifications 1+ year experience as mortgage processor, escrow assistant, insurance agent, or related field. Experience in the real estate and/or mortgage industry (desirable). English language proficiency. Strong command in customer service. Familiarity with US real‑estate and mortgage processing. Detail oriented. Fluency in Microsoft Office and/or Google Suite. About MicroSourcing With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines. We foster an inclusive culture that embraces all races, genders, ethnicities, abilities, and backgrounds, and we celebrate every contribution to our collective success and growth. Seniority Level Entry level Employment Type Full‑time Job Function Other Industries Outsourcing and Offshoring Consulting Terms & Conditions Terms & conditions apply. #J-18808-Ljbffr
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