CSR - Provider Service

16 hours ago

alabang, Philippines ACCPRO INTERNATIONAL Full time

WE’RE HIRING | CSR – PROVIDER SERVICE Work Locations: Manila Site: 6th Floor, One E-Com Center, Harbor Drive, Mall of Asia Complex, Pasay City Alabang Site: 9th–11th Floor, Vector Zone, Northgate Cyberzone, Filinvest City, Ayala Alabang, Muntinlupa City Work Setup: Hybrid Work Schedule: Night Shift | Shifting | 2 Days Off Salary Range: ₱20,675 – ₱22,675 About the Role: Join our growing team as a Customer Service Representative – Provider Service You’ll handle client and provider inquiries, deliver excellent customer support, and maintain positive relationships while ensuring timely and accurate responses. Key Responsibilities: - Handle customer and provider inquiries confidently through calls or written communication. - Build and maintain strong client relationships to ensure customer satisfaction. - Identify opportunities, develop account strategies, and negotiate effective solutions. - Communicate company policies and brand positioning clearly and professionally. - Emphasize product/service benefits, discuss terms, and prepare reports using web-based tools or proprietary systems. - Experience in sales and account management is required (experience in the sports or entertainment industry is a plus). Qualifications: - Minimum 1 year of international voice account experience. - Completed at least 2 years in college. - Excellent English communication skills (verbal and written). - Must be willing to work onsite and amenable to shifting schedules. What’s in It for You: - Competitive salary with monthly performance incentives. - Meal and other allowances. - Medical and dental coverage for employees. - HMO coverage for up to three dependents. - Training and career development programs to help you grow. Build your career in the BPO industry with one of the top teams in provider services Apply now and experience a supportive, rewarding work environment where your growth matters.

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