
HR Operations Specialist
6 days ago
Overview Empowering People, Simplifying HR Be the voice employees trust. Be the expert who turns questions into solutions and challenges into growth. In this role, your impact goes beyond processes—it's about creating a smoother, more connected employee experience across global teams. This role offers a supportive and flexible hybrid setup where your time and well-being are valued. Be part of a team that helps employees thrive—while you do, too. Job Description As an HR Operations Specialist - Employee Services , you’ll be the first line of support for employee queries, providing accurate solutions and ensuring every interaction meets the highest standards of care, efficiency, and professionalism. Job Overview Employment type: Full-time Shift: Day Shift, Weekends Off Work setup: Hybrid, Makati Exciting Perks Await Responsibilities Employee Services & Support: Provide timely and high-quality resolutions to HR queries without compromising efficiency; deliver excellent customer service and ensure an exceptional employee experience; act as the first point of contact for inquiries raised through the HR Tool (CHEER). HR Operations & Administration: Maintain proper tracking and documentation of actions taken for each case; identify potential system or process challenges and propose proactive solutions; handle inbound and outbound communications via multiple channels (email, chat, calls); gather relevant details to address queries accurately and efficiently. Compliance & Policy Implementation: Maintain confidentiality and data integrity while following all security policies; ensure adherence to performance standards and objectives; demonstrate accountability for productivity, quality, and case resolution. Continuous Improvement: Participate in trainings to enhance HR and system knowledge; adhere to and recommend improvements to existing HR guidelines and procedures. Collaboration/Communication: Minimize escalations by categorizing and resolving inquiries effectively; collaborate with relevant teams to ensure accurate and timely issue resolution; deliver exceptional support, courtesy, and professionalism in every interaction. Other Responsibilities: Perform administrative and non-administrative tasks as assigned by company representatives. Qualifications Education: Bachelor's degree in Human Resources, Business Administration, Psychology , or a related field. Experience: 1-2 years of experience in customer service, helpdesk, or basic HR support . Knowledge and Skills: Excellent organizational skills and strong attention to detail. Proven integrity, accuracy, and quality in work ethics. Advanced proficiency in MS Excel and HR reporting. Knowledge of various HR disciplines (Compensation, Employee Relations, Legal). Familiarity with Case Management tools, HRIS, and Timekeeping Systems. High level of confidentiality and discretion. Ability to multitask and adapt to a fast-paced, virtual environment. Strong problem-solving, decision-making, and research skills. Excellent written and verbal communication in English. Customer-centric mindset with empathy and professionalism. Why We Stand Out Join Emapta, recognized as one of the Top 20 Dream Companies for Filipinos in 2024 . 50/50 gender ratio and a care-forward culture; growth opportunities and a supportive environment. Global team with 20 offices across 11 countries and 1,000+ clients; 100% virtual recruitment process. Be part of a thriving community of 10,000+ professionals growing careers with purpose. We place integrity at the heart of everything we do. #J-18808-Ljbffr
-
HR Operations Manager
2 weeks ago
Makati, Philippines Q2 HR Solutions Full timeRecruitment Specialist at Q2 HR Solutions | Technical Recruiter Set-up: Hybrid - 2-3 days onsite every week Location: Rockwell Makati HR OPERATIONS Oversee the administration and optimization of HRIS systems and ensure data integrity. Develop, implement, and standardize HR policies and operational processes to improve efficiency, accuracy, and compliance....
-
HR Specialist/Assistant
4 weeks ago
Makati, Philippines HR Spectacles Full timeOn-site - Makati 1-3 Yrs Exp Bachelor Full-time Share Job Description Insurance Health & Wellness HMO The Administration and HR Specialist provides comprehensive administrative support to the Human Resources department and plays a key role in managing the day-to-day operations of the office. This role is responsible for maintaining HR records, coordinating...
-
HR Specialist- Hospitality Industry
4 weeks ago
Makati, Philippines HR Network Inc Full timeJoin to apply for the HR Specialist- Hospitality Industry role at HR Network Inc 4 days ago Be among the first 25 applicants Key Responsibilities Support end-to-end recruitment and onboarding processes Maintain employee records and ensure compliance with labor regulations Assist with timekeeping, payroll coordination, and benefits administration ...
-
HR Operations Manager
1 week ago
Makati City, National Capital Region, Philippines Q2 HR Solutions Full time ₱1,500,000 - ₱3,000,000 per yearSet-up:Hybrid - 2-3 days onsite every weekLocation:Rockwell MakatiHR OPERATIONSOversee the administration and optimization of HRIS systems and ensure data integrity.Develop, implement, and standardize HR policies and operational processes to improve efficiency, accuracy, and compliance.Oversee payroll administration in collaboration with Finance/ Treasury,...
-
HR Specialist
4 weeks ago
Makati, Philippines Michael Page Full timeOpportunity to join a multinational company Opportunity for global exposure About Our Client This organization operates within the technology industry and is a well-established, medium-sized company. It is dedicated to delivering innovative solutions and prioritizes excellence in its operations and workforce management. Job Description Focus on employee...
-
Operational Specialist
11 hours ago
Makati, Philippines CXC Full timeCXC Makati, National Capital Region, Philippines Operational Specialist We’re looking for an Operations Specialist who thrives in dynamic, fast-paced environments and enjoys supporting a variety of business functions. This role is ideal for someone who can handle both local and regional operational processes. What You’ll Do Support daily operations...
-
HR Operations Specialist
1 week ago
Makati City, National Capital Region, Philippines Emapta Full time ₱1,200,000 - ₱2,400,000 per yearEmpowering People, Simplifying HR Be the voice employees trust. Be the expert who turns questions into solutions and challenges into growth. In this role, your impact goes beyond processes-it's about creating a smoother, more connected employee experience across global teams. This role offers a supportive and flexible hybrid setup where your time and...
-
HR Specialist
6 days ago
Makati, Philippines Makati Finance Corporation Full timeAbout the role The HR Specialist plays a key role in supporting the Human Resources Department by managing the end-to-end HR process, from recruitment to onboarding. This role ensures that HR initiatives are efficiently executed and aligned with company objectives while maintaining a positive employee experience. What will you do? Manage and monitor job...
-
HR Specialist
4 weeks ago
Makati, Philippines TalentPop App Full timeOverview We’re Hiring: HR Specialist - Administrator TalentPop is seeking an HR Specialist - Administrator to join our HR Department. This role is ideal for HR professionals who want to grow their career and contribute to a people-first, high-performing team. Position Details Role: HR Specialist - Administrator Team: HR Department Status: Full-time...
-
HR Specialist
1 day ago
Makati City, National Capital Region, Philippines Obra prima food enterprise Full time ₱104,000 - ₱208,000 per yearPart-Time HR Specialist (Payroll & Employee Records Setup)Location: MakatiEmployment Type: Part-Time / Project-BasedCompany Overview:We operate 8 retail kiosks/stores with a small, close-knit team of 10 employees. We're looking for a reliable and experienced HR professional to help us build a simple, organized HR system — from payroll setup to employee...