WFM Scheduler

Work Setup: On-site in MOA, Pasay Shift Schedule: Graveyard/Shifting Requirements: Completed at least 2 years in college 2+ years of hands-on experience in WFM in a call center inbound voice process 1+ year of Scheduling experience using any of the following tools - eWFM, Blue Pumpkin/Impact 360, or IEX. Very proficient with Microsoft Excel Ability to...

Work Setup: On-site in MOA, Pasay Shift Schedule: Graveyard/Shifting Requirements: Completed at least 2 years in college 2+ years of hands-on experience in WFM in a call center inbound voice process 1+ year of Scheduling experience using any of the following tools - eWFM, Blue Pumpkin/Impact 360, or IEX. Very proficient with Microsoft Excel Ability to...

TASQ Staffing Solutions is seeking a highly skilled WFM Scheduler to join our team.About the Role:The ideal candidate will have at least 2 years of college education and 2+ years of hands-on experience in Workforce Management (WFM) for a call center inbound voice process. Additionally, they should possess 1+ year of scheduling experience using tools such as...

Work Setup: On-site in MOA, PasayShift Schedule: Graveyard/ShiftingRequirements:Completed at least 2 years in college2+ years of hands-on experience in WFM in a call center inbound voice process1+ years of RTA experienceStrong Excel skills. Ability to scrub, dissect, and shape data, and create customized reports.Knowledge of WFM systems such as eWFM,...

Work Setup: On-site in MOA, Pasay Shift Schedule: Graveyard/Shifting Requirements: Completed at least 2 years in college 2+ years of hands-on experience in WFM in a call center inbound voice process 1+ years of RTA experience Strong Excel skills. Ability to scrub, dissect, and shape data, and create customized reports. Knowledge of WFM systems such as eWFM,...

Work Setup: On-site in MOA, Pasay Shift Schedule: Graveyard/Shifting Requirements: Completed at least 2 years in college 2+ years of hands-on experience in WFM in a call center inbound voice process 1+ years of RTA experience Strong Excel skills. Ability to scrub, dissect, and shape data, and create customized reports. Knowledge of WFM systems such as eWFM,...

Responsibilities:- Lead a team of WFM Analyst- Generate long-range and short-term forecast at interval, daily and weekly level.- Create, Update, and Maintain Staffing Model & Resource Plans, publish weekly updates.- Create accurate schedules to balance service goals and staff preferenceQualifications:- years in Workforce Management in a contact center...

Responsibilities: - Lead a team of WFM Analyst - Generate long-range and short-term forecast at interval, daily and weekly level. - Create, Update, and Maintain Staffing Model & Resource Plans, publish weekly updates. - Create accurate schedules to balance service goals and staff preference Qualifications: - years in Workforce Management in a contact...

Responsibilities: - Lead a team of WFM Analyst - Generate long-range and short-term forecast at interval, daily and weekly level. - Create, Update, and Maintain Staffing Model & Resource Plans, publish weekly updates. - Create accurate schedules to balance service goals and staff preference Qualifications: - years in Workforce Management in a contact...

Role & Responsibilities:Manage the scheduling process of the program.Create agent schedules, IDPs and make necessary adjustments as necessary.Acts as backup to the CWFM Assistant Manager.Manage employee information changes inside Verint WFO systemCommunicate effectively with internal and external customersResponsible for balancing staffing requirements with...

Minimum Requirements: - With experience as WFM Analyst Lead - 4 years in Workforce Management - With 2 years in scheduling and forecasting - Amenable to work onsite (Pasay, MOA)

Minimum Requirements: - With experience as WFM Analyst Lead- 4 years in Workforce Management- With 2 years in scheduling and forecasting- Amenable to work onsite (Pasay, MOA)

Minimum Requirements: - With experience as WFM Analyst Lead - 4 years in Workforce Management - With 2 years in scheduling and forecasting - Amenable to work onsite (Pasay, MOA)

Work Setup: Hybrid in MOA, PasayShift Schedule: Graveyard/Shifting (Flexible with extending shifts when needed)Requirements:Bachelor's Graduate6 years in Workforce Management in a multi-site, multi-client, BPO environmentExperience in creating compelling analyses, reports for clients, and internal reviews. Skilled in Staff Planning, Reporting, and adept with...

Work Setup: Hybrid in MOA, Pasay Shift Schedule: Graveyard/Shifting (Flexible with extending shifts when needed) Requirements: Bachelor's Graduate 6 years in Workforce Management in a multi-site, multi-client, BPO environment Experience in creating compelling analyses, reports for clients, and internal reviews. Skilled in Staff Planning, Reporting, and...

Work Setup: Hybrid in MOA, Pasay Shift Schedule: Graveyard/Shifting (Flexible with extending shifts when needed) Requirements: Bachelor's Graduate 6 years in Workforce Management in a multi-site, multi-client, BPO environment Experience in creating compelling analyses, reports for clients, and internal reviews. Skilled in Staff Planning, Reporting, and...

ResponsibilitiesEssential Duties & ResponsibilitiesLead a team of WFM AnalystGenerate long-range and short-term forecast at interval, daily and weekly level.Create, Update, and Maintain Staffing Model & Resource Plans, publish weekly updates.Create accurate schedules to balance service goals and staff preferences.QualificationsQualifications:4 years in...

Work Setup: On-site in MOA, PasayShift Schedule: Graveyard/ShiftingRequirements:Completed at least 2 years in college1 to 2 years of recent travel services experience (Corporate Preferred)Very proficient with Microsoft ExcelProficient with Power BIProficient with Microsoft PowerPointGood working knowledge of Excel Macros, VBA, and SQL programmingAbility to...

Work Setup: On-site in MOA, Pasay Shift Schedule: Graveyard/Shifting Requirements: Completed at least 2 years in college 1 to 2 years of recent travel services experience (Corporate Preferred) Very proficient with Microsoft Excel Proficient with Power BI Proficient with Microsoft PowerPoint Good working knowledge of Excel Macros, VBA, and SQL...

Work Setup: On-site in MOA, Pasay Shift Schedule: Graveyard/Shifting Requirements: Completed at least 2 years in college 1 to 2 years of recent travel services experience (Corporate Preferred) Very proficient with Microsoft Excel Proficient with Power BI Proficient with Microsoft PowerPoint Good working knowledge of Excel Macros, VBA, and SQL...