Hotel Room Reservation Ticketing Agent

4 weeks ago


Quezon City, National Capital Region, Philippines Sapient Global Services Full time
We are urgently hiring for a Hotel Reservation Agent at Metro Manila Sites One-day Hiring Process Earn up to 25k monthly Plus more benefits This is a limited slot. Apply now

Responsibilities:

• Manage hotel reservations, inquiries, and cancellations.

• Provide accurate details about hotel availability, rates, and amenities.

• Process bookings efficiently and correctly.

• Resolve customer concerns and escalate issues as needed.

• Meet performance targets for productivity, quality, and customer satisfaction.

• Maintain accurate records of reservations and customer interactions.

Qualifications:

• High school diploma or equivalent required.

• No experience necessary—we provide comprehensive training

• Strong communication and interpersonal skills.

• Attention to detail and effective problem-solving abilities.

• Familiarity with reservation systems (e.g., GDS) is a plus but not required.

• Adaptable to changing customer needs and able to work well independently or as part of a team.

Interested? Submit your application and receive a quick response within a day
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

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