Hot Hotel Reservation Agent Wanted

1 day ago

Quezon City, National Capital Region, Philippines beBeeCustomer Full time ₱15,000 - ₱25,000

hotel reservation agent

About the Role:

  • We are seeking a highly skilled and customer-focused hotel reservation agent to join our team.
  • This role is ideal for those who enjoy working in a fast-paced environment and have excellent communication skills.

Key Responsibilities:

Job Description
  • Handle hotel reservation inquiries, booking confirmations, and cancellations via chat and email.
  • Provide accurate and timely information about room availability, pricing, and policies.
  • Ensure high-quality customer service in all written interactions.
  • Record and update customer information and reservation details in internal systems.
Requirements and Qualifications
  • High school graduate (K-12 or Old Curriculum).
  • Minimum of 6 months BPO or relevant customer service experience.
  • Excellent written English communication skills.
  • Strong attention to detail and customer-focused attitude.
  • Proficient in computer use and typing.
  • Willingness to work onsite and on shifting schedules.
What We Offer
  • Paid training and onboarding support.
  • Competitive salary plus incentives.
  • Career growth and promotion opportunities.
  • Friendly and professional working environment.

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