Workforce Management Executive

Support & Escalation Management:Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution.Serve as the initial escalation contact for reporting inquiries and troubleshooting issues related to performance reports.Collaborate with the Workforce Management (WFM) team to...

The Workforce Services Manager oversees Workforce Management (WFM), AP, and Quality Assurance (QA) teams, ensuring cost efficiency, budget management, operational excellence, and contract fulfillment.Responsibilities:Manage WFM AP and QA budgets to meet financial targets.Support sales efforts by assisting with RFPs, demos, and pricing strategies.Expand WFM...

Job OverviewThe Workforce Services Manager at Neksjob is a key leadership role that oversees the workforce management, accounting and quality assurance teams. This position involves strategic planning, cost management, sales support, and operational efficiency.Main Responsibilities:Develop and implement strategies to improve operational efficiency and reduce...

We are seeking a talented Workforce Services Manager to join our team at Neksjob Corporation. As the ideal candidate, you will possess excellent leadership skills, with a proven track record in managing budgets, supporting sales efforts, and expanding services into new contracts.Job Overview:The Workforce Services Manager will be responsible for overseeing...

**Job Description:**We are seeking a highly skilled Workforce Management (WFM) expert to join our team at TASQ Staffing Solutions. As a WFM Assistant Manager, you will be responsible for managing and optimizing our workforce operations to ensure maximum efficiency and productivity.Key Responsibilities:Develop and implement effective WFM strategies to meet...

Job Description:Neksjob Philippines is seeking a Workforce Management Director to lead our Workforce Services team. This role involves overseeing the cost structure and budget, supporting sales efforts, driving operational efficiency, and leading strategic initiatives to ensure the successful delivery of all contracts and service-level agreements (SLAs).Key...

**Company Overview**Neksjob Corporation is a leading provider of Workforce Management solutions.

Neksjob seeks a Strategic Workforce Manager to oversee the management of our workforce. This role involves managing teams, driving efficiency, and leading strategic initiatives to ensure successful delivery of contracts and service-level agreements (SLAs).ResponsibilitiesManage the cost structure and budget to ensure financial goals are met.Support sales...

About the RoleThis Workforce Management Professional will be responsible for facilitating company orientation, supporting training and OD programs, and creating training materials.

COMPANY PROFILE: This company is a Business Process Outsourcing, focusing on  IT solutions and services providers in the Philippines and in other country of Southeast Asia. Position: Workforce Services ManagerCompany Industry: BPO CompanyWork Location: Quezon CityWork Schedule: Rotational ScheduleSalary: Php60,000- Php80,000Work Set Up: Work on...

A Workforce Analyst is responsible for forecasting, scheduling, and real-time monitoring of workforce operations to optimize staffing levels and ensure efficiency. They analyze historical data, generate reports, and provide insights to improve productivity and meet business goals. Additionally, they collaborate with operations teams to manage intraday...

Job OverviewThe Workforce Operations Director plays a pivotal role in driving business success at Neksjob Corporation. This position requires a strategic thinker who can manage costs, drive sales, and lead initiatives to deliver high-quality services.About You:You will have a Bachelor's degree and 8-12 years of experience in Workforce Management.You will...

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionA Workforce Analyst is responsible for forecasting, scheduling, and real-time monitoring of workforce operations to optimize staffing levels and ensure efficiency. They analyze historical data, generate reports, and provide insights to improve productivity and meet business goals....

Location: Quezon CityProject Shift Schedule: RotationProject Rest Day: RotationOverall Purpose:The Workforce Services Manager is responsible for overseeing the Workforce Management (WFM), AP, and Quality Assurance (QA) functional teams. This role includes managing the cost structure and budget, supporting sales efforts, driving operational efficiency, and...

At Stark Asia Solutions Inc., we are seeking a Workforce Analyst to join our team in optimizing workforce operations.About the RoleThe ideal candidate will be responsible for forecasting and scheduling workforce operations to ensure efficiency and productivity.They will analyze historical data, generate reports, and provide insights to improve workforce...

Resource SupervisorPosition Purpose:The Resource Supervisor is responsible in the supervision and monitoring of RMG Analysts through coaching and feedback. He/She will be directly reporting to the Resource Manager.Essential Functions and Responsibilities:Monitor project performance and communicate with internal and external partners.Provide guidance to the...

Neksjob Philippines seeks a skilled Workforce Management Expert to drive strategic workforce planning and optimization. Key responsibilities include analyzing workforce data, developing schedules, and monitoring performance to ensure service levels are met. Collaborative mindset required to work with various departments to achieve business...

At Neksjob Corporation, we are seeking a talented Workforce Services Manager to oversee our Workforce Management, AP, and Quality Assurance teams. As the ideal candidate, you will possess excellent leadership skills, with a proven track record in managing budgets, supporting sales efforts, and expanding services into new contracts.Key Responsibilities:Manage...

About the RoleRethink the future of global financial services with us at Remitly, Inc. We are reimagining how people send money around the world and need a talented Workforce Management Expert to help drive our success.This exciting opportunity allows you to bring your expertise in workforce optimization, forecasting, and capacity planning to a dynamic and...

Resource SupervisorPosition Purpose:The Resource Supervisor is responsible in the supervision and monitoring of RMG Analysts through coaching and feedback. He/She will be directly reporting to the Resource Manager.Essential Functions and Responsibilities:Monitor project performance and communicate with internal and external partners.Provide guidance to the...