Technical Support Training Specialist
1 week ago
Location: BGC TaguigSchedule: ShiftingSet-Up: HybridSalary: 45,000 PHP (Negotiable depends on the experience)Nityo Infotech is on the lookout for talented individuals to join our team as IT Service Desk Trainers If you have a passion for technology and leadership, we want to hear from you.Qualifications:Bachelor's degree in Information Technology, Business or equivalent preferred.At least 2+ years of relevant experience Proven experience in designing and delivering training programs for new hires, particularly in a call center or service desk environment.Proficiency in creating engaging training materials using tools such as PowerPoint, Canva, and Articulate 360.Strong presentation and facilitation skills, with the ability to adapt training content to meet diverse learning styles.Experience in developing curriculum that aligns with organizational goals and performance metrics.Ability to assess training effectiveness and implement improvements based on feedback and performance data.Familiarity with quality assurance processes and standards within a call center setting.Experience in conducting call monitoring and evaluations to ensure compliance with company policies and customer service standards.Knowledge of key performance indicators (KPIs) relevant to service desk operations and the ability to analyze performance data.Experience in providing constructive feedback to agents based on QA evaluations and developing action plans for improvement.Excellent communication and interpersonal skills, fostering a positive learning environment.Strong organizational and time management abilities to handle multiple training sessions and projects simultaneously.Ability to collaborate effectively with cross-functional teams to enhance training and quality assurance initiatives.Familiarity with learning management systems (LMS) and other training technology.Basic understanding of customer service software and tools used in call center environment
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Technical Support Specialist
3 days ago
Taguig, National Capital Region, Philippines Asia Select, Inc. (ASI) Full timeWe are seeking an experienced Technical Support Specialist to join our team at Asia Select, Inc. (ASI).About the RoleThe successful candidate will have a strong background in providing technical support and resolving complex issues.Key Responsibilities:Provide technical assistance to users of global business applications.Maintain accurate records of reported...
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Technical Support Specialist
6 days ago
Taguig, National Capital Region, Philippines Archgso Full timeArch Global Services is a leading provider of innovative solutions and services.Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team. As a member of our Helpdesk team, you will be responsible for providing exceptional end-user support and ensuring the smooth operation of our IT systems.Key ResponsibilitiesProvide...
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Technical Support Specialist
3 days ago
Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeAre you a motivated and detail-oriented individual with a passion for technology? Do you have experience in SQL administration, data integrations, and technical support? If so, we want to hear from you!Nityo Infotech Services Philippines is looking for a talented Technology Specialist to join our team, where you will have the opportunity to utilize your...
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Technical Support Specialist
6 days ago
Taguig, National Capital Region, Philippines Ascent PRO Full time**Job Overview:**Ascent PRO is seeking an experienced Technical Support Specialist to join our team. As a key member of our service desk, you will be responsible for providing exceptional technical support to our customers.
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Technical Support Specialist
7 days ago
Taguig, National Capital Region, Philippines IQVIA Full timeJob OverviewAs a Technical Support Specialist at IQVIA, you will be the first point of contact for internal and external customers seeking technical assistance with workstations or applications. Your role is crucial in providing timely and effective support to ensure seamless operations.
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Technical Training Coordinator
6 days ago
Taguig, National Capital Region, Philippines Hyundai Motor Philippines Inc. Full timeAbout UsHyundai Motor Philippines Inc. is a leading automotive company committed to delivering exceptional service and quality to our customers. We are dedicated to creating a positive and supportive work environment that fosters growth and success.Job SummaryWe are seeking an experienced Automotive Technical Training Supervisor to join our team. The...
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Italian Technical Support Specialist
7 days ago
Taguig, National Capital Region, Philippines Nezda Global Full timeNezda Global is hiring a skilled Italian Technical Support Specialist to join our team.Key Qualifications:Fluent in Italian and EnglishGraduate of any courseAt least 6 months experience in service desk support using Italian language in a BPO setupKnowledge in Microsoft 365 administration and troubleshooting is an advantageJob Overview:We are seeking a highly...
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Technical Sales Support Specialist
3 days ago
Taguig, National Capital Region, Philippines Sutherland Philippines Full timeSutherland Philippines is seeking a Technical Sales Support Specialist to join our team. As a key member of our organization, you will play a vital role in providing pre-sales technical support to our customers.The successful candidate will be responsible for delivering demos of Nessus Professional and Nessus Expert, answering prospect's basic configuration...
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Technical Support Specialist
3 days ago
Taguig, National Capital Region, Philippines HCLTech Full timeHCLTech is a leading technology services company that empowers clients to transform their businesses and societies through digital innovation.Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT service desk, you will be responsible for providing timely and effective support to our...
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Administrative Support Specialist
1 day ago
Taguig, National Capital Region, Philippines Flex Gym & Personal Training Inc. Full timeJob Summary:We are seeking a highly skilled and experienced Administrative Support Specialist to join our team as an Executive Assistant to the CEO. The successful candidate will be responsible for providing exceptional administrative support to the CEO, ensuring seamless day-to-day operations and executing strategic initiatives.About Flex Gym & Personal...
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Technical Support Specialist
1 day ago
Taguig, National Capital Region, Philippines Eclectus Technologies Full timeAt Eclectus Technologies, we are seeking a highly skilled Technical Support Specialist to join our team.Job DescriptionThis role involves providing technical support to our sales teams during the pre-sales process. The ideal candidate will have strong knowledge of software solutions and excellent communication skills.The successful candidate will be...
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Technical Support Engineer
1 week ago
Taguig, National Capital Region, Philippines Hunters hub Incorporated Full timeJob Overview: Hunters Hub Incorporated is seeking an experienced Application Support Specialist to join our team. This role requires a strong understanding of IT systems and the ability to provide top-notch support to our clients.About the Role: As an Application Support Specialist, you will be responsible for troubleshooting and resolving technical issues...
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Technical Training Specialist
6 days ago
Taguig, National Capital Region, Philippines WeSource Management Consultancy Firm Full timeJob Overview:WeSource Management Consultancy Firm is seeking an exceptional Digital Learning Facilitator to join our team. This is a hybrid role with a rotating shift, and the salary is up to 120K Monthly gross.Key Responsibilities:The successful candidate will be responsible for designing, developing, and facilitating online training on Microsoft Power...
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Technical Support Specialist
13 hours ago
Taguig, National Capital Region, Philippines TP ICAP Group Full timeThe TP ICAP Group is looking for a Technical Support Specialist to join their team in the Philippines. As a key member of the database support team, you will be responsible for delivering operational support for database issues arising from incidents or changes.About the Role:You will participate as part of a global database support team, providing...
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Technical Support Specialist
3 days ago
Taguig, National Capital Region, Philippines HCLTech Full timeHCLTech is a leading IT services company that requires a skilled Technical Support Specialist to join its team. The ideal candidate will be responsible for providing level 1 technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.Key Responsibilities:Open, log, prioritize, assign, close tickets...
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Technical Support Specialist
1 week ago
Taguig, National Capital Region, Philippines Strategic Networks Inc. Full timeJob Description:At Strategic Networks Inc., we're seeking a skilled Technical Support Specialist to join our team. This is an exciting opportunity to work closely with our Field Support Engineers, Dispatch, and Service Desk teams in attending and resolving service requests assigned per region or area.Key Responsibilities:Work hand-in-hand with Field Support...
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Training and Development Specialist
3 days ago
Taguig, National Capital Region, Philippines RGP Full timeRGP is a business consulting company that offers unique opportunities for consultants to work in different ways. This flexibility allows them to choose projects that align with their experience, skills, and desired lifestyle. Our consultants have the autonomy to work independently or as part of a team, providing solutions and strategy support.The Junior...
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Technical Support Specialist
7 hours ago
Taguig, National Capital Region, Philippines IQVIA Full timeJob OverviewIQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to improve patient outcomes and population health worldwide.Key...
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Technical Specialist Support Expert
5 days ago
Taguig, National Capital Region, Philippines Risewave Consulting Inc. Full timeJob Description:\Risewave Consulting Inc. is seeking a highly skilled Technical Specialist Support Expert to join our team. This role requires an individual with extensive technical knowledge, excellent problem-solving skills, and the ability to provide top-notch support to clients.\In this position, you will serve as a Subject Matter Expert, providing...
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Technical Support Expert in Italian
7 days ago
Taguig, National Capital Region, Philippines Nezda Global Full timeJoin Nezda Global as an Italian Technical Support Specialist and be part of our mission to deliver exceptional customer experiences.About the Position:Work with our cross-functional teams to resolve technical issues using Italian languageDevelop and maintain in-depth knowledge of Microsoft 365 administration and troubleshootingCollaborate with stakeholders...