Technical Support Specialist

6 days ago


Taguig, National Capital Region, Philippines Eclectus Technologies Full time

At Eclectus Technologies, we are seeking a highly skilled Technical Support Specialist to join our team.

Job Description

This role involves providing technical support to our sales teams during the pre-sales process. The ideal candidate will have strong knowledge of software solutions and excellent communication skills.

The successful candidate will be responsible for identifying customer needs and proposing suitable solutions, conducting product demonstrations and presentations, collaborating with engineering and product teams to address technical inquiries, and assisting in preparing proposals and RFP responses.

We offer a competitive compensation package, including a salary range of 5-7 years' experience in technical support or sales engineering. If you are a detail-oriented and customer-focused individual with a passion for technology, please apply today.

Requirements
  • Educational Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field.
  • Experience Level: 3-5 years in technical support or sales engineering.
  • Skills and Competencies: Strong knowledge of software solutions, excellent communication skills, and problem-solving abilities.
Working Conditions

This is an office-based position with occasional travel for client meetings.



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