Quality Analyst

3 days ago

Taguig, Philippines Addforce Human Resource Solution Inc Full time

TRAINER
(RCM - Healthcare Account)
 High school graduate and above; certification in medical billing or healthcare administration preferred.
 3–5 years of experience in US medical billing, with at least 1–2 years in a training or mentoring role.
 Strong understanding of RCM workflows and call centre operations.
 Excellent presentation, communication, and facilitation skills.
 Proficiency in MS Office (especially PowerPoint and Excel) and familiarity with LMS platforms.
 Ability to manage multiple training batches and adapt to different learning styles.
 Salary: 40k – 45k (ALL IN – still depends on their work experience)
 Target Start Date: ASAP: Amenable to work in Taguig: Onsite
 Schedule: Shifting schedule (including weekends) and may work during holidays

TEAM LEADER
(RCM - Healthcare Account)
High school graduate and above; certifications in medical billing or healthcare administration
advantageous
 3-5 years of experience in US medical billing, with at least 1–2 years in a team lead or supervisory role.
 Strong understanding of RCM processes including charge entry, payment posting, denial management,
and AR follow-up.
 Experience in a call centre environment handling inbound/outbound calls related to billing inquiries.
 Excellent communication, leadership, and interpersonal skills.
 Proficiency in billing software and MS Office tools.
 Salary: 50k – 55k (ALL IN – still depends on their work experience)
 Schedule: Shifting schedule (including weekends) and may work during holidays
 Target Start Date: ASAP Amenable to work in Taguig: Onsite
 We prefer candidates residing in Manila or nearby provinces and can be scheduled for an online/onsite
assessment and interview immediately

QUALITY ANALYST
(RCM - Healthcare Account)
 High school graduates and above; certification in medical billing or healthcare compliance is a plus.
 3–5 years of experience in US medical billing, with at least 1–2 years in a quality/auditing role.
 Strong knowledge of CPT, ICD-10, HCPCS codes, and payer-specific billing rules.
 Experience in a call centre environment with exposure to call quality metrics (e.g., AHT, FCR, CSAT).
 Excellent analytical, documentation, and communication skills.
 Proficiency in MS Excel, audit tools, and billing platforms
 Salary: 35k – 40k (ALL IN – still depends on their work experience)
 Schedule: Shifting schedule (including weekends) and may work during holidays
 Target Start Date: ASAP: Amenable to work in Taguig: Onsite

  • Quality Analyst

    1 day ago

    Taguig, Philippines E-Solutions Full time

    Quality Analyst Location: Gilmore, Ortigas, and McKinley, Taguig (Site-based as needed) Salary Package: PHP 25,000-31,000 Job Overview: We are seeking a detail-oriented and analytical Quality Analyst to join our team. The QA will be responsible for monitoring, evaluating, and improving the quality of customer interactions across various accounts. This role...

  • Quality Analyst

    2 weeks ago

    Taguig, Philippines HCLTech Full time

    Overview HCLTech Taguig, National Capital Region, Philippines Quality Analyst HCLTech Taguig, National Capital Region, Philippines Responsibilities Daily audits followed by coaching and feedback Daily analysis followed by coaching and feedback Publishing dashboards and trends of audit/analysis weekly/monthly Tracking progress of agents Developing briefings...

  • PHRN Quality Analyst

    2 days ago

    Taguig, National Capital Region, Philippines Access Healthcare Full time ₱480,000 - ₱540,000 per year

    PHRN – Quality AnalystWe are currently looking for Registered Nurse Quality Analyst to be part of our ClinicalteamThe Quality Analyst will be responsible for monitoring and evaluating the quality ofcustomer service interactions, identifying areas for improvement, and ensuringcompliance with policies and procedures. The successful candidate must be a...

  • Collections Quality Analyst

    4 weeks ago

    Taguig, Philippines blaseek Full time

    blaseek Taguig, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Collections Quality Analyst (Onsite) role at blaseek blaseek Taguig, National Capital Region, Philippines 4 days ago Be among the first 25 applicants Join to apply for the Collections Quality Analyst (Onsite) role at blaseek Get AI-powered...

  • Quality Analyst

    2 weeks ago

    Taguig, National Capital Region, Philippines UST USource Full time ₱900,000 - ₱1,200,000 per year

    The Healthcare Helpdesk Quality Auditor/Analyst will be responsible for evaluating and auditing the performance of helpdesk associates to ensure adherence to company standards, policies, and healthcare regulations. The role involves analyzing interactions, identifying areas for improvement, and providing feedback to enhance service quality and customer...

  • Quality Analyst

    9 hours ago

    Taguig, National Capital Region, Philippines Alldigi Tech Manila, Inc. Full time ₱200,000 - ₱600,000 per year

    Job Summary:We are seeking a meticulous and experienced Quality Analyst to monitor and enhance the accuracy and compliance of medical billing operations in a US healthcare call center environment. The ideal candidate will have a strong understanding of RCM workflows, call center quality metrics, and US healthcare billing standards.Key Responsibilities:Audit...

  • Quality Analyst

    1 week ago

    Taguig, National Capital Region, Philippines UST Full time ₱900,000 - ₱1,200,000 per year

    1 OpeningTaguigRole descriptionThe Healthcare Helpdesk Quality Auditor/Analyst will be responsible for evaluating and auditing the performance of helpdesk associates to ensure adherence to company standards, policies, and healthcare regulations. The role involves analyzing interactions, identifying areas for improvement, and providing feedback to enhance...

  • Quality Analyst

    7 days ago

    Taguig, Philippines JPMorganChase Full time

    Overview Join our Client Onboarding & Service (COS) - Global Quality Management team for Commercial Card Client Service to monitor client interactions and provide independent reviews of employee actions and business processes. Bring your expertise in quality assessments to drive remediation and ensure adherence to Standard Operating Procedures. Unlock your...

  • Quality Analyst

    2 days ago

    Taguig, National Capital Region, Philippines Finpro Full time ₱400,000 - ₱480,000 per year

    Job Summary:The Quality Analyst (QA) for Field Collections is responsible for ensuring the accuracy, integrity, and compliance of data and activities performed by field collectors. This role involves reviewing interaction logs, validating field visits, and identifying discrepancies or potential irregularities in collection reports. The QA plays a critical...

  • Quality Analyst

    1 week ago

    Taguig, Philippines JPMorganChase Full time

    Join our Client Onboarding & Service (COS) - Global Quality Management team for Commercial Card Client Service to monitor client interactions and provide independent reviews of employee actions and business processes. Bring your expertise in quality assessments to drive remediation and ensure adherence to Standard Operating Procedures. As a Quality Analyst...