Quality Analyst

PHRN – Quality AnalystWe are currently looking for Registered Nurse Quality Analyst to be part of our ClinicalteamThe Quality Analyst will be responsible for monitoring and evaluating the quality ofcustomer service interactions, identifying areas for improvement, and ensuringcompliance with policies and procedures. The successful candidate must be a...

We're looking for QUALITY ANALYST (RCM - Healthcare Account) • High school graduate and above; certification in medical billing or healthcare compliance is a plus.• 3–5 years of experience in US medical billing, with at least 1–2 years in a quality/auditing role.• Strong knowledge of CPT, ICD-10, HCPCS codes, and payer-specific billing rules.•...

JOB DESCRIPTIONJoin our Client Onboarding & Service (COS) – Global Quality Management team for Commercial Card Client Service to monitor client interactions and provide independent reviews of employee actions and business processes. Bring your expertise in quality assessments to drive remediation and ensure adherence to Standard Operating Procedures....

Role DescriptionThis is a full-time on-site role for a Quality Analyst specializing in Revenue Cycle Management (RCM) or Medical Coding, located in Taguig. The Quality Analyst will be responsible for performing quality assurance and quality control tasks, ensuring adherence to quality standards, and maintaining quality management processes. Daily tasks...

Job Summary:We are seeking a meticulous and experienced Quality Analyst to monitor and enhance the accuracy and compliance of medical billing operations in a US healthcare call center environment. The ideal candidate will have a strong understanding of RCM workflows, call center quality metrics, and US healthcare billing standards.Key Responsibilities:Audit...

Quality Analyst (QA) position:1. Relevant Experience:• Experience in QA (1 year minimum) - For external hires2. Technical Skills:• Proficiency in MS Office• Basic knowledge of SQL3. Soft Skills:• Attention to Detail: Ensuring accuracy in identifying issues and verifying fixes.• Analytical Thinking: Ability to think critically and understand the...

Job Summary:The Quality Analyst (QA) for Field Collections is responsible for ensuring the accuracy, integrity, and compliance of data and activities performed by field collectors. This role involves reviewing interaction logs, validating field visits, and identifying discrepancies or potential irregularities in collection reports. The QA plays a critical...

Role Responsibilities:The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer experience to maintain client confidence and...

Position:  Quality AnalystOverview:The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer experience to maintain client confidence and...

Summary:The Quality Assurance Analyst manages audit requests for assigned clients, ensuring the right inspectors are chosen and audits meet client expectations. They respond to inquiries, review audit reports for accuracy, and update managers on important issues. They also handle billing after audits. The goal is to improve service quality, reduce costs, and...