Quality Analyst
5 days ago
Overview HCLTech Taguig, National Capital Region, Philippines Quality Analyst HCLTech Taguig, National Capital Region, Philippines Responsibilities Daily audits followed by coaching and feedback Daily analysis followed by coaching and feedback Publishing dashboards and trends of audit/analysis weekly/monthly Tracking progress of agents Developing briefings based on common findings from audits/analysis fortnightly Coming up with process level improvements and taking them to closure Weekly/Monthly technical audit and CSAT review calls Qualifications Strong process knowledge of SD with minimum 2 years of experience Minimum 2 years of experience as Quality Analyst Good communication skills Proficient in Excel and presentations; MS Office knowledge Appropriate language at B2 level or higher Interpersonal skills Note: Referrals increase your chances of interviewing at HCLTech. Get notified about new Quality Analyst jobs in Taguig, National Capital Region, Philippines. #J-18808-Ljbffr
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Quality Analyst
4 weeks ago
Taguig, Philippines E-Solutions Full timeQuality Analyst Location: Gilmore, Ortigas, and McKinley, Taguig (Site-based as needed) Salary Package: PHP 25,000-31,000 Job Overview: We are seeking a detail-oriented and analytical Quality Analyst to join our team. The QA will be responsible for monitoring, evaluating, and improving the quality of customer interactions across various accounts. This role...
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PHRN Quality Analyst
1 week ago
Taguig, National Capital Region, Philippines Access Healthcare Full time ₱480,000 - ₱540,000 per yearPHRN – Quality AnalystWe are currently looking for Registered Nurse Quality Analyst to be part of our ClinicalteamThe Quality Analyst will be responsible for monitoring and evaluating the quality ofcustomer service interactions, identifying areas for improvement, and ensuringcompliance with policies and procedures. The successful candidate must be a...
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quality analyst
2 days ago
Taguig, National Capital Region, Philippines Private Advertiser Full timeWe're looking for QUALITY ANALYST (RCM - Healthcare Account) • High school graduate and above; certification in medical billing or healthcare compliance is a plus.• 3–5 years of experience in US medical billing, with at least 1–2 years in a quality/auditing role.• Strong knowledge of CPT, ICD-10, HCPCS codes, and payer-specific billing rules.•...
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Quality Analyst
3 days ago
Taguig, National Capital Region, Philippines JPMorganChase Full time ₱900,000 - ₱1,200,000 per yearJOB DESCRIPTIONJoin our Client Onboarding & Service (COS) – Global Quality Management team for Commercial Card Client Service to monitor client interactions and provide independent reviews of employee actions and business processes. Bring your expertise in quality assessments to drive remediation and ensure adherence to Standard Operating Procedures....
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Quality Analyst Educator
3 days ago
Taguig, National Capital Region, Philippines Tenet Healthcare Full time ₱600,000 - ₱800,000 per yearThe Quality Analyst Educator supports clinical performance through education and training.Train and onboard new Quality Analysts: Deliver comprehensive training to ensure new team members are well-prepared and integrated seamlessly into the team.Provide real-time support and guidance: Answer questions and offer on-the-spot education to help Analysts...
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Korean Quality Analyst
2 weeks ago
Taguig, Philippines J-K Network Services Full timeCompany Profile: One of the Biggest IT Services companies originated in India. They provide services in many companies globally. The company is also supporting Fortune 500 Companies and has more than 200,000 employees and is visible to 90 countries globally. Position: Korean Quality Analyst Industry: IT/BPO Company Salary: Php 80,000 - 85,000 Monthly...
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Quality Analyst
6 days ago
Taguig, National Capital Region, Philippines Alldigi Tech Manila, Inc. Full time ₱200,000 - ₱600,000 per yearJob Summary:We are seeking a meticulous and experienced Quality Analyst to monitor and enhance the accuracy and compliance of medical billing operations in a US healthcare call center environment. The ideal candidate will have a strong understanding of RCM workflows, call center quality metrics, and US healthcare billing standards.Key Responsibilities:Audit...
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Quality Analyst
1 week ago
Taguig, National Capital Region, Philippines Finpro Full time ₱400,000 - ₱480,000 per yearJob Summary:The Quality Analyst (QA) for Field Collections is responsible for ensuring the accuracy, integrity, and compliance of data and activities performed by field collectors. This role involves reviewing interaction logs, validating field visits, and identifying discrepancies or potential irregularities in collection reports. The QA plays a critical...
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Collections Quality Analyst
3 weeks ago
Taguig, Philippines Blaseek Full timeAbout the Role We are looking for an experienced Collections Quality Analyst to help ensure that our collection calls and processes meet high standards of compliance, accuracy, and customer service. In this role, you will evaluate calls, identify improvement opportunities, and work with the team to raise overall performance. Your insights will directly...
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Collections Quality Analyst
3 days ago
Taguig, Philippines Blaseek Full timeAbout the Role We are looking for an experienced Collections Quality Analyst to help ensure that our collection calls and processes meet high standards of compliance, accuracy, and customer service. In this role, you will evaluate calls, identify improvement opportunities, and work with the team to raise overall performance. Your insights will directly...