Collections Quality Analyst

Role Description The Collection QA monitors, evaluates, and helps improving the quality of collection calls and processes. This role helps collection team members to adhere to company policies, regulatory requirements, and customer service standards, while identifying areas for improvement and training. Mentioned below are key duties: • Listen to...

About the Role We are looking for an experienced Collections Quality Analyst to help ensure that our collection calls and processes meet high standards of compliance, accuracy, and customer service. In this role, you will evaluate calls, identify improvement opportunities, and work with the team to raise overall performance. Your insights will directly...

About the Role We are looking for an experienced Collections Quality Analyst to help ensure that our collection calls and processes meet high standards of compliance, accuracy, and customer service. In this role, you will evaluate calls, identify improvement opportunities, and work with the team to raise overall performance. Your insights will directly...

Responsibilities:As Collection Analyst, you will be responsible for the following:Prepare regular reports on collection metrics, including flow rates, recovery rates, Collection productivity and effectiveness, and other relevant KPIs.Monitoring Collection performance on daily basis and identify problem if any.Analyze collection data to identify trends,...

About the job Junior Collections Analyst About the Role We are seeking a highly organized, detail-oriented, and adaptable Junior Collections Analyst. This role is perfect for someone who thrives in a fast-paced, multinational environment and is ready to take ownership of collections responsibilities while contributing to continuous improvement initiatives....

Overview Make your next big career move by applying as KMC Solutions' next COLLECTIONS ANALYST On top of your salary, here are the exciting benefits you can look forward to: Responsibilities Monitor portfolio of accounts, ensuring timely follow-up on outstanding invoices Send reminders and collections notices on past due invoices Recommend deactivations for...

Overview HCLTech Taguig, National Capital Region, Philippines Quality Analyst HCLTech Taguig, National Capital Region, Philippines Responsibilities Daily audits followed by coaching and feedback Daily analysis followed by coaching and feedback Publishing dashboards and trends of audit/analysis weekly/monthly Tracking progress of agents Developing briefings...

HCLTech Taguig, National Capital Region, Philippines Quality Analyst Direct message the job poster from HCLTech Qualifications: Strong process knowledge of SD with minimum 2 years of experience Minimum 2 years of experience as Analyst Candidate should have good communication skills Candidate should know how to use Excel and presentation Appropriate required...

About the job Junior Collections Analyst (Hybrid) | Taguig Shift / Region: EMEA Requirements: Strong English communication (spoken & written) Multinational company experience preferred Organized, analytical, good with deadlines Strong MS Excel skills B2B collections/credit control experience is a plus Willing to work on rotating shifts (Hybrid...

Overview FactSet Taguig, National Capital Region, Philippines FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we...