Front Office
4 months ago
*Greeting Visitors: Welcoming and assisting visitors or guests upon arrival.*Answering Inquiries: Providing information and answering questions about the organization, services, or local area.*Handling Complaints: Addressing and resolving customer complaints or directing them to the appropriate department.*Answering Phones: Managing incoming calls, directing them to the appropriate person or department, and taking messages.*Scheduling Appointments: Coordinating and scheduling meetings, appointments, and reservations.*Mail Management: Sorting, distributing, and sending mail and packages.*Maintaining Logs: Keeping records of visitor information, calls, and other relevant data.*Updating Databases: Ensuring that databases are current and accurate with necessary information.*File Management: Organizing and maintaining electronic and paper files.
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Front Office Manager
2 months ago
Cebu, Philippines Universal Hotels and Resorts, Inc. Full timeJob Responsibilities:Supervise and manage the front desk team, including receptionists and administrative staff.Oversee daily operations, ensuring efficient guest check-in/check-out procedures.Monitor and maintain office supplies inventory and place orders as necessary.Handle guest inquiries and complaints promptly and professionally.Manage room reservations...
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Front Office Associate
3 months ago
Cebu, Philippines The Hamersons Hotel & Resorts, Inc. Full timePosition SummaryFront Office Associates represents the hotel to the guest throughout all stages of the guest’s stay. Checks guest’s reservation and identifies how long the guest will stay. Help guests to complete registration cards and then assign rooms, accommodating special requests whenever possible.ResponsibilitiesVerifies the guest’s method of...
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Front Office Associate
3 months ago
Cebu, Philippines The Hamersons Hotel & Resorts, Inc. Full timePosition SummaryFront Office Associates represents the hotel to the guest throughout all stages of the guest's stay. Checks guest's reservation and identifies how long the guest will stay. Help guests to complete registration cards and then assign rooms, accommodating special requests whenever possible.ResponsibilitiesVerifies the guest's method of payment...
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Front Office Manager
2 months ago
Quezon City, Philippines Marivent Hotels and Resorts Inc. Full timeDuties and Responsibilities: 1.Recruit, train, and supervise front desk staff, including receptionists, concierge, and bellmans. 2. Schedule staff shifts and ensure adequate coverage at all times. 3. Conduct performance evaluations and provide feedback and coaching to team members. 4.Ensure that guests receive a warm welcome and excellent service...
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Front Office Supervisor
3 months ago
Bacolod City, Philippines L'Fisher Hotel Full timeQualifications: Bachelor's degree in Hospitality Management or related field preferred Minimum of 2 years experience in a front office supervisory role in a hotel or hospitality setting Strong leadership and communication skills, with the ability to motivate and inspire a team Excellent customer service and interpersonal abilities, with a focus on exceeding...
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Front Office Supervisor
3 months ago
Bacolod City, Philippines L'Fisher Hotel Full timeQualifications: Bachelor's degree in Hospitality Management or related field preferred Minimum of 2 years experience in a front office supervisory role in a hotel or hospitality setting Strong leadership and communication skills, with the ability to motivate and inspire a team Excellent customer service and interpersonal abilities, with a focus on exceeding...
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Front Office Manager
2 months ago
Quezon City, Philippines Marivent Hotels and Resorts Inc. Full timeDuties and Responsibilities: 1.Recruit, train, and supervise front desk staff, including receptionists, concierge, and bellmans. 2. Schedule staff shifts and ensure adequate coverage at all times. 3. Conduct performance evaluations and provide feedback and coaching to team members. 4.Ensure that guests receive a warm welcome and excellent service...
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Assistant Front Office Manager
5 months ago
Pasay City, Philippines Conrad Manila Full timeDescriptionAn Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. What will I be doing?As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team...
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Assistant Front Office Manager
5 months ago
Pasay City, Philippines Hilton Full timeAn Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. What will I be doing?As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are...
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Front Office Supervisor
2 weeks ago
Iloilo City, Western Visayas, Philippines DoubleDragon Properties Corp. Full timeDuties and ResponsibilitiesProvide Front Desk Staff with necessary training and support as directed by managementResolve issues/problems and coach and counsel the front desk team members to ensure a quality operationSupervise and monitor activities of all Front Desk staff and Concierge making sure they adhere to the Hotel's standards of excellence and to the...
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Front Office Manager
3 months ago
Bacolod City, Philippines L'Fisher Hotel Full timeQualifications: Bachelor's degree in Hospitality Management, Business Administration, or related field preferred. Proven experience (3+ years) in front desk management or supervisory role in the hotel industry. Strong leadership skills with the ability to inspire and motivate a team. Excellent communication and interpersonal skills, with a customer-centric...
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Front Office Manager
3 months ago
Bacolod City, Philippines L'Fisher Hotel Full timeQualifications: Bachelor's degree in Hospitality Management, Business Administration, or related field preferred. Proven experience (3+ years) in front desk management or supervisory role in the hotel industry. Strong leadership skills with the ability to inspire and motivate a team. Excellent communication and interpersonal skills, with a customer-centric...
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front officer manager- hotel industry
1 week ago
Olongapo City, Central Luzon, Philippines TST Holdings Corp. Full timeResponsibilities:Trains, cross–trains, and retrains all front office personnel.Participates in the selection of front office personnel.Schedules the front office staff.Supervises workload during shifts.Evaluate the job performance of each front office employee.Maintains working relationships and communicates with all departments.Maintains master key...
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front office supervisor
1 week ago
Olongapo City, Central Luzon, Philippines TST Holdings Corp. Full timeJob Purpose:He/She handles may not be the same, from company to company, their team is typically responsible for answering phones and directing callers to the correct parties, answering general email, correspondence, checking and distributing mail, collecting mail to be sent out as well as placing and picking up food orders. Responsibilities:Sales...
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front office supervisor
4 weeks ago
Davao City, Davao, Philippines DAVAO LUXUR VENTURES CORPORATION Full timeJob SummaryThe Front Desk Supervisor will be responsible for overseeing the daily operations of the front desk staff. Duties include greeting and directing guests, managing check-ins and check-outs, and providing assistance to guests. The Front Desk Supervisor will also ensure that all customer service standards are met and that all guests have a positive...
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Front Office Associate
2 months ago
Iloilo City, Western Visayas, Philippines Iloilo Grand Hotel Corporation Full timeA graduate of 4 years course; preferably BS Tourism or any related fieldProficient on both oral and written communication (English, Tagalog, Hiligaynon)Flexible and willing to extend duty hours if needed5'3 up height are not required but highly preferredWith experience in Front Office is an advantage but not requiredLooking for a permanent...
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Front Desk
2 months ago
Cebu City, Philippines Virtual Ventures Full timeJob Description:As a Receptionist at Virtual Ventures Support Inc, you will be the first point of contact for our clients and visitors. Your primary role is to create a warm and welcoming atmosphere, ensuring that all guests receive excellent customer service. You will handle a variety of administrative tasks, manage front desk activities, and assist with...
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Front Desk
2 months ago
Cebu, Philippines Virtual Ventures Full timeJob Description: As a Receptionist at Virtual Ventures Support Inc, you will be the first point of contact for our clients and visitors. Your primary role is to create a warm and welcoming atmosphere, ensuring that all guests receive excellent customer service. You will handle a variety of administrative tasks, manage front desk activities, and assist with...
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Front Desk
2 months ago
Cebu, Philippines Virtual Ventures Full timeJob Description: As a Receptionist at Virtual Ventures Support Inc, you will be the first point of contact for our clients and visitors. Your primary role is to create a warm and welcoming atmosphere, ensuring that all guests receive excellent customer service. You will handle a variety of administrative tasks, manage front desk activities, and assist with...
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Experienced Front Office Associate
4 days ago
Cebu, Philippines Universal Hotels and Resorts, Inc. Full timeJob Responsibilities:Welcome and check in for guests, taking account of the established standards (choice of suitable room, completion of bookings and entry into the computer, handover of the room pass and the key, safeguarding payment, luggage organization).Check out of departing guests in accordance with the established standards (drawing up of guests’...