Customer Support Specialist
2 days ago
Client Profile: This company was founded in 1976. One of the fastest growing IT companies not only in the Philippines but also in Canada and Australia. This company focuses on Business consulting, Systems integration and IT services.
Position: Customer Support Specialist (Hybrid Set Up)
Company Industry: BPO Company
Location: Ortigas, Pasig City
Postal Code: 1600
Salary Offer: Php18,000-Php20,000 (Negotiable)
Work Schedule: Dayshift/Midshift
Work Set Up: Hybrid Set Up (3x onsite)
BENEFITS:
✨Government Mandated Benefits
✨Sick Leave Credits
✨Vacation Leave Credits
✨13th Month Pay
✨HMO
JOB REQUIREMENTS:
✨Bachelor's degree holder
✨Open for Fresh Graduates, Undergraduates, and Senior Highschool graduate
✨With 6 months - 1 year of experience in Customer Service is an advantage.
✨Amenable to attend interviews
✨Can start as soon as possible
JOB RESPONSIBILITIES:
✨ Respond to customer inquiries about products and services with accuracy, courtesy, and professionalism.
✨ Process customer transactions and orders efficiently, ensuring a smooth, seamless, and positive customer experience.
✨ Manage, update, and maintain customer records with accuracy, confidentiality, and attention to detail.
✨ Troubleshoot and resolve customer concerns, providing timely, effective, and customer-focused solutions.
✨ Support overall team operations by performing additional tasks and responsibilities assigned by the immediate supervisor.
RECRUITMENT PROCESS: (ONLINE)
✨Initial Interview
✨Final Interview
✨Job Offer
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